Hotel in zona The Coach House Concert Hall, San Juan Capistrano

Molto pulito. Spazioso. I servizi erano fantastici! La colazione ha ottime opzioni, anche con le precauzioni Covid. Servizio lavanderia. Dal costo ragionevole. Ottima posizione. Vicino a Dana Point e Doheny State Beach. L'unico aspetto negativo... l'aria condizionata potrebbe essere più fredda.

Ayres Hotels ha avuto un fantastico buffet per colazione e personale di qualità. Il colazione era deludente. L'hotel aveva una macchina di vendita, che era rotta.Dopo aver accettato $3.00 per una bottiglia d'acqua, non ha consegnato la bottiglia. Poi ho notato che ci erano circa dieci bottiglie al fondo della macchina di vendita. L'hotel avrebbe dovuto avere un segno che diceva che la macchina di vendita aveva bisogno di riparazioni.Più grave era il cameriere che mi ha detto di e-mail la società di macchina di vendita per il rimborso $3.00.

This hotel is located just off the I-5 so very convenient to Dana Point, San Juan Capistrano and San Clemente. The only inconvenience is a train that travels through the city every now and then making about 3 horn sounds. It's not that intrusive but I did hear it at 5:30 AM after I was already awake. The lobby and adjacent sitting area leading out to the pool is quite pleasant and nicely decorated. The artwork is so pretty. The front staff is just a nice and helpful. The rooms are quite spacious like a suite and furniture is modern and comfortable. The kitchen has a full size refrigerator. It was a very comfortable stay. Only drawback was the television. Much too small to watch comfortably from bed but swivels for couch watching as well. The breakfast and breakfast room were very nice with a friendly helpful attendant. FOLKS put your freaking masks on when in the dining area. Try to care for others! Hot items, cold items, breads, fruits, coffee and juices, Very nice selection. Parking is a rip off. Nightly charge for just pulling in and parking next to the hotel building should be complimentary. Would stay again!

Honestly I’m so confused about the rating that I should give to this hotel. First I’d like to give a big sour out to Marcus (one of the managers there) he helped us with the confusion that the front desk had regarding our complimentary breakfast. We really appreciate his help. The rooms could use a renovation the key were outdated, the screen o our window was broken. The bathroom was outdated as well the sink and bathtub faucets need to be changed. The staff need lots of training, the housekeeping team had to get their manager to communicate with us as they couldn’t speak English (they only spoke spanish) The front desk lady was talking to us while eating and she had lots of partially chewed food in her mouth while talking to us which wasn’t professional and it didn’t look pleasant at all. The person who worked at the front desk at night was so unfriendly and unprofessional when we called him at 1:30am for very loud noises that were coming from above and lasted for a good two hours till around 3:30am. Even when you go for the hot breakfast buffet, the staff who’s in charge for taking your orders and room numbers was aggressive in the beginning and took our orders while he was seated with his legs crossed, we felt like students standing infront of our teacher,,, although he came to us and told us that he knew he was rude and explained that he did that as people previously complained that they should’ve been told the price of the buffet before they ate as they didn’t want to pay. I think all the staff need to lots of training. Hopefully Adam the new manager does something about it, he listened to our concerns and said that he will look into it.

very friendly hotel if you're with families and pets. beautiful location a short walk from a very fun beach.

Sembra che il prezzo sia buono

A Lil bit of Heaven indeed. An absolute gem of a hotel located in beautiful San Clemente with a very peaceful stay for 4 months making me want to even come here for a vacation in future when Colorado gets too hot or cold. The beach walks and bluff trails along the azure ocean coast and wide open ocean sky, were only a stone's throw away from the Holiday Inn Express San Clemente, were very pleasant and pleasing indeed, a real escape from the bustling world, with a shopping mall and excellent restaurants nearby make The Holiday Inn Express at San Clemente one of the best locations in the world I have stayed at. The staff, including Guzy, James, Jenny, Jack, Patrik, Kat, Frank, Rosa, Guadaloupe, Patty, and Rudy, are the most caring heart-felt people and are a true asset to the establishment, their friendly, hospitable and welcoming spirit made the stay here a joy. The location of the hotel is very, very convenient and close to the nuclear site I work at; the room was very comfortable and modern, with desks to work at in conjunction with excellent high-speed internet even when the hotel was fully booked, made this a productive office away for me. The bed was firm, and I really rested well and had the deepest refreshing many nights of slumbering sleep, with a revitalizing clean, modern shower and bathroom meticulously cleaned and prepared every day back to the hotels very high standard, the housekeeping staff Guadaloupe, Patty, and Juan are the best I have ever experienced in my many select extended hotel working stays around the civilized worlds hotels. I enjoyed waking to the sunrise, clear skies and the silhouetted palm trees, and the vibrant colours and fragrances of the bougainvillea were all like a gorgeous dream you do not want to wake up from. A charming and enjoyable working hotel indeed, I will always want to come back for more of this perfect experience and loving environment. The whole experience is like living in a cartoon of a very real high standard. A perfect hotel living experience. Thank you very much indeed.

First evening’s dinner on site at The Loft. Creative, delicious menu. Our waiter Roger is not only a foodie, knowledgeable of every story behind every dish on the menu but he is also extremely attentive. We ate outdoors and although the patio had heaters it was still a bit chilly — but Roger I soared on bringing me an ultra soft blanket! Highly recommend the restaurant especially if you are fortunate enough to have Roger!