Recensioni su Kimpton Alton Hotel, an IHG Hotel

La posizione è ottima. Vicino al molo 39 È bello essere circondati da ristoranti famosi. Ma non molto amichevole... Al mattino nella hall sono disponibili gratuitamente caffè, cioccolata calda e snack leggeri.

Overall good. Good location. They give you $10 daily credit for snacks but be sure to check properly, as they do overcharge.

One of the best hotels in SFO, Fisherman Wharf. Location is superb, Staff is v friendly n always ready to help! Will definitely stay there again

Great location! The room was nice and the staff were all friendly. Great good options nearby as well

Good location, friendly and warm staff! Really loved the happy hour 5-6 pm and the room was clean and tidy. Would come back again in the future! Really nice shower and excellent amenities.

Very nice hotel, nice staffs, good area

Absolutely good hotel for a trip. Very close to the wharf and beach. The rooms are clean and comfortable. Surrounding districts are safe. But extremely LOW efficiency of the reception staff. Kept us waiting for housekeeping for AN HOUR without a single word of apology but LIES and disrespect.

Decent hotel to stay at, easy to get around to the piers.

Love the bed, nice room

1.服務態度很好，酒店應該衹有一名工作人員會講中文，但其他工作人員都很熱情，房間也能夠滿足需求安排高樓層安靜的房間； 2.房間沒有提供礦泉水，贈送一張10美元零售券，可以在零售區選擇感興趣的食品飲料等； 3.地理位置優越，步行直達漁人碼頭，離叮叮車起始站也就兩個路口； 4.附近美食很多，酒店對面有家韓料surisan，份量大，味道正宗，炸雞偏甜。也可以去漁人碼頭吃波丁酸麪包工廠，湯很好喝，極力推薦。

地理位置超級好，遊客區，在這裏遊客區是最安全的，晚上都是人山人海很熱鬧，和黃金海岸很像。酒店服務都很好很熱情，前台的小賣部很可愛，住店客人還有20島的免費額度購買小賣部商品。前台的冰水很有意思，早上十點之前還有咖啡和茶 ，可以説是非常用心了。

房間比較小，離碼頭邊最近，周邊走一點路有很多餐廳！酒店不含早餐，因為酒店沒有餐廳！一樓餐廳是獨立的零點自費！如果是灣景房對面就是**島，到金門大橋也不遠..

酒店的大門不大。像普通的小飯店門口。門口的街道是典型的舊金山街道。開車過去的時候上坡下坡。酒店進門以後真是一個飯店。開始以為走錯了。哈哈。過道上是reception.然後有一個很小的自助商店。在過道的盡頭是電梯。上電梯可以到達客房區域。房間陳設中規中矩。我們的房間窗户外邊是一條馬路。馬路上有快餐店也有垃圾處理廠，還有來來回回的班車在路邊上下客。 入住以後我們出去逛了逛。出門右拐第一個街道和第二個街道都是吃的。第二個街道之後就已經是海港了。位置非常方便。對了，辦理入住的時候前台在卡上寫了10元抵用券。可以在前面提到的自助商店裡買東西抵扣。房間裏沒有礦泉水，所以我們覺得這10元券就是用來買水的。

酒店停電還讓客戶入住，之後安排去了隔壁的酒店住了一晚，第二天還是沒修好，最後承諾全款退三晚房費，所以之後搬去了近機場的酒店，整個過程非常狼狽，換了三家酒店。結果結束後到了退款環節，酒店一直不配合，拒絕退三晚，前前後後處理了一個月，效率慢還不講承諾，堅持說有住後面兩晚，最後持續一個多月來來去去溝通，和提供證據才退款，非常的無語⋯⋯