Hotel in zona RCC Colegio De San Rafael, San Fernando

Our stay at Best Western Plus Metro Clark for my 53rd birthday on December 28th to 29th, 2023, and our festive post-Christmas celebration, intended to be simple, unexpectedly provided a blend of comfort and indulgence, making our family experience truly memorable and wonderful. Parking & Security Guard: The hotel offers convenient parking facilities (open and multi-level), well-maintained and secured. There are dedicated security guards providing a sense of safety for guests and their vehicles. In house cafe’: The Café Sebastian, with its cozy ambiance and wide array of beverages and snacks, offers a perfect setting for casual meetings or unwinding after a long day. The relaxed atmosphere, coupled with the courteous staff, enhances the experience, ensuring a pleasant and enjoyable visit. Room, Bathroom & Amenities: The rooms are comfortable, well-furnished, and equipped with modern amenities. The bathrooms are clean, spacious, and stocked with quality toiletries, ensuring a pleasant stay. In-House Restaurants: The hotel's main restaurants, Namari Japanese Bistro and Cactus Jack Smokehouse, offer an exquisite dining experience for lunch and dinner. With diverse menus and exceptional services, these are ideal spots for delicious meals. Reception, Hotel Staff & Housekeeping: The reception staff are courteous and efficient, ensuring a warm welcome and seamless service. Moreover, during our stay on December 28, we encountered a lady housekeeper in the lobby and elevator who displayed exceptional dedication and accommodation. This housekeeping team member went above and beyond to maintain impeccable cleanliness standards, creating a consistently pleasant and hygienic environment for all guests. Breakfast Buffet: The breakfast buffet is impressive, featuring a variety of fresh and delicious options catering to different tastes. From continental to local cuisines, guests can start their day on a satisfying note. Overall, Best Western Plus Metro Clark excels in various aspects for all occasions – from its attentive staff to the quality of food and facilities, making it a recommendable choice for a comfortable and enjoyable stay.

I stayed here for 22 nights with my partner and overall, it was a good experience. We stayed in a deluxe king room on the bottom floor. Pros: -comfortable bed -good shower with many shower heads and hand held hose -good location in Balibago close to many good restaurants and karaoke bars -staff are friendly and attentive, special shout out to Cherry for helping me organize flowers on Valentine's Day -easily accessible by car and free parking -the rate is quite cheap, will be hard to find a better hotel for this price in the area -the WiFi was consistently reliable with fast speeds throughout my stay Cons: -despite daily housekeeping, the floor of the room is always dirty, you cannot walk barefoot in the room or your feet will be black with dirt. needs to be mopped with stronger chemicals -the shower needs a deep and thorough clean with stronger chemicals also. housekeeping staff are mopping the floor, but white and black mould accumulate very quickly which poses a health risk. it seems like they're just cleaning the bathroom with basic chemicals or water only -would be much better if the TV was a smart TV so that guests can enjoy Netflix etc, however they did have cable TV -quite often, our access card stopped working every 2-3 days which is inconvenient as we have to go to reception constantly to get it fixed. also, there are 2 of us but they refused to give us 2 room keys. If the small issue with cleanliness of the floors/shower is resolved and this hotel had a smart TV, it would truly transform the hotel to a 5 star experience. Overall, I would stay here again.

⭐️⭐️⭐️⭐️⭐️ for cleanliness, nice and accommodating staffs from front desk, housekeeping, guards and bellboys. Superb room and pool. I don't know about the previous review regarding the pool but when we went there water was crystal clear to think the place was packed they made sure it was clean and treated for the safety of their guests, there was a guy going around making sure it was always clean. I really really highly recommend this hotel due to their overall service and easy accessibility to SM Clark, LA Bakeshop (best cheese bread on earth) and other nice places in Angeles/Clark.

Once you emotionally and mentally accept that you're not staying at a Hilton resort, the Queens hotel is more than adequate to fit most of your needs. Paying in cash does provide a discount, so I would recommend to take advantage of the strong dollar and pay cash. They do expect a cash payment on arrival though. A reviewer did post that towels are worn and thin. This is true. I put my towel up to the light and I could see through it. Queen's should definitely buy higher quality towels. Rooms don't have a coffee maker, only two bottles of water. I've already learned from past experience the service and food at the restaurant downstairs is very bad (at least for breakfast) so I typically walk to Phillies or Envy. The refrigerator is filled with snack bar items, but I simply tell housekeeping to remove all the items and I fill up the fridge with my own items (water, soda, beer). My room did have toiletries such as toothbrush, razor, comb etc. I did get the room with the balcony overlooking the pool so maybe all the toiletries come with a certain type of room? Staff is very friendly and will greet you with a smile and call you by name.

We stayed 3 nights in this hotel, rooms are good and spacious. Bathrooms are clean, location is okay and close to walking street, , staffs are friendly and breakfast is good.Peaceful stay, I recommend this hotel for friends and party lover travellers, rooftop pool bar is amazing, food can be improved in Thai restaurant, rest everything is amazing. I recommend this hotel.

In primo luogo, il personale è meraviglioso e estremamente utile. I miei incaricati hanno prenotato questo cieco come un soggiorno di notte in viaggio verso la nostra destinazione e dopo l'arrivo della sera quasi immediatamente ho cominciato a notare che arrivano e vanno sia da e verso le camere da letto da uomini anziani coreani/giapponesi/europei con giovani donne. Sono abbastanza saggio per sapere cosa sta succedendo.Fortunatamente tutti i nostri figli godevano la bella zona di piscina e dimenticavano la natura delle cose. Anche se il personale dell'hotel è fantastico, pensiamo che questo sia un'unica volta per noi.

It’s a little cringe to say it but that will be the last time we’ll consider to book it because of the very poor customer service imagine we booked it before 8pm then we already received a confirmation from the application however they told us to wait perché hanno bisogno di confermarlo prima se la prenotazione di Teh è già sul loro sistema come 30min e più il cibo arrivato più di 20min presumibilmente se non hanno consegnato per 10min il cibo sarà libero MA QUEL’S QUE’S TRUE. Purtroppo non mi consiglio SOGO se vuoi sperimentare molto. Grazie

All requested prior to check-in were done. The location is in the city center. Room is presentable and a nice place to stay. No wifi because undermaintenance to improve the connection. For cellular signal Globe is weak, better use Smart or Dito in that area. Overall a good place to stay.

Tutti, soprattutto Gee, uno dei membri del personale che ci ha aiutati e guidati qui a Royce. Lavora a turno 10:00 - 6:00 e posso dirle che ha un cuore dorato e molto benvenuto a tutti gli ospiti che incontra. Raccomando vivamente che venga promossa perché è una molto dura, gentile e molto guidata .Un grande SCORTO a Miss Gee . Grazie Royce hotel per rendere la nostra permanenza sicura . Ci siamo trasferiti a maggio 1,8 & 9 nella stanza 3033