Hotel in zona Carmel Valley, San Diego

Le strutture sono nuove, la stanza è anche molto pulita. Si raccomanda di utilizzare la stanza della piscina. Dopo la luce della notte, è meglio guardare.Inoltre, la colazione di autobus è seriamente raccomandata, la varietà è ricca e il gusto è buono!

I had the pleasure of being assisted by Samantha. Where do I even begin...Samantha really went above and beyond to ensure that my stay was amazing, and it was. Even on Christmas day, Samantha was so happy, helpful and cheerful. The level of customer service that she provided was phenomenal and she is a great asset to the Hilton team. I will definitely be back. Thank you for making my stay amazing Samantha, I will never forget you!!! Xo

La pulizia era impeccabile. La colazione era tipica servita in stile anti-Covid e sei stato incoraggiato a tornare per di più da un server straordinariamente affabile. Però... Al momento del check-in siamo stati derubati per $ 10 per il parcheggio. Nel recensire il sito Trip.com, non si fa menzione del parcheggio o di alcuna tariffa per il parcheggio. Il presupposto è che si trovi in una località suburbana dove il parcheggio non comporta un addebito. Quindi questa lamentela è direttamente sull'hotel e sull'app Trip.com. Gli altri problemi includevano i giovani ospiti che tornavano nella stanza adiacente svegliandoci ridacchiando e parlando ad alta voce dalle 23:00 alle 23:40. Bussai alla porta comune tre volte, di nuovo dieci minuti dopo, e dieci minuti dopo. Infine ho chiamato la reception per registrare un rumore compatibile. La persona che ha risposto ha detto che l'avrebbero ”gestita” e, infatti, entro dieci minuti c'era il silenzio totale. Sicuramente avrei voluto aver inoltrato il problema alla direzione dell'hotel prima. Il giorno seguente, c'era un odore intenso nel corridoio vicino all'ascensore da quello che poteva essere solo l'uso di marijuana. Il personale dell'hotel ha risposto rapidamente cercando di determinare la fonte. Gli ospiti così maleducati e autorizzati a cui importava poco dell'impatto del loro comportamento sugli altri ospiti erano i colpevoli con il personale dell'hotel che faceva tutto il possibile per mitigare il danno.

We stayed at the Residence Inn in Del Mar and it was subpar in every aspect of the experience. I am not sure they understand that a hotel is supposed to provide a level of service to the patrons - which they absolutely did not do. For example, we asked them to make up the sofa bed in our room, and they just told me to look in the closet where the sheets are located and we had to basically do it ourselves. NO idea if the actual blankets are cleaned after every guest stay). And when we asked to extend our stay by 3 hours or so in a room (we had a late flight, and we had already checked out of our original room), they asked us to pay $100 just to give us a dirty room to stay in. Our original room was already cleaned so they couldn't have us stay there so a dirty room was given to us instead. They handed us a bunch of new sheets and towels and that was that. The actual room itself was also subpar on every level. Everything was veneer and super basic, and the flourescent lights were just blinding in the bathroom. On the contrary, it was extremely dim in the actual shower/toilet area. The shower had cracks in it, and I had to request that they changed 2 lights in our room because they were not working when we walked in. The a/c was as noisy as can be and the entire experience was just not enjoyable. Please also be aware that they do not do daily housekeeping - they do it every 7 days so don't expect clean towels, sheets, etc. One more thing - the location of this hotel is around a lot of business buildings so there is nothing much to see or walk to at all. A really, really horrible experience overall. Feels more like a motel than anything else. I cannot believe the DIY nature of this ”hotel”.

Amore i cookie, ama il personale, e ama le camere. Il nostro tempo preferito per visitare è il 4 luglio, Questo hotel è vicino alla spiaggia, vicino alla Casa delle Carte e vicino a tutti i tipi di shopping. Il shopping è importante perché sembra che lasciare qualcosa dietro.

Questa catena di hotel è stata viva prima, molto buona, quindi non esita a prenotare e trovare una differenza completamente diversa dopo l'alloggio.La stanza dell'hotel è un sapore e le strutture sono molto vecchie, non sono davvero in linea con questo prezzo.Forse la posizione dell'hotel è molto lontana!Il parcheggio dell'hotel è ancora costretto a pagare

Well, I rarely write reviews but feel it's only right to give the realities with as little bias as possible. We stayed here years ago and my daughter mentioned milk and cookies as we got out of the car. Ten min later we got to the room and milk and cookies were delivered. The doorman had overheard the comment and followed through. That's the type of employees that work here. I am pleased to say the employees at the hotel still maintain that bar. They are very hospitable and aware and do what they can. Unfortunately, the management of the hotel in general (not calling out the manager, just the general policies, maybe pushed from corporate, I don't know) just makes the experience feel like a money grab. Let me explain. First, there is basically one restaurant. Addison (an amazing 3 star Michellin but months booked out so not really an option for hotel guests unless you are lucky to grab a cancelled reservation) and Amaya. The room service/any food is basically Amaya. We ordered room service one night and they were out of chicken. If you want a steak, it's $60+. After two days you are trying to find different food as the selection is small. Second, the hotel basically shuts down at 5pm. You can't go to a gift shop and buy some benedryl, get a Coke, the pool attendants are gone so no pool food, etc... Third, the activities are not what they advertise. The horse riding hasn't been operational for several months yet there is no mention of that on the website or anywhere else BUT they sure advertise it. Your activities are basically limited to two tennis courts and a few pools. Fourth, the taxes/resort fees have crossed the line. There are SIX of them. They total 21% of the room. It's frustrating to see a hotel take a last money grab at the end of the stay(resort fees alone are over 10% of the room fee). Anyway, I hope this helps future guests while at the same time hopefully get corporate to wake up and realize their policies are actively contributing to the decline of the property. I would not return just because of the feeling of the money grab.

Il piccolo quartiere italiano di Liu, con un piccolo parcheggio sotterraneo, ha un costo di 35 giochi ogni notte.Impostare non è un bagno giornaliero, ma può essere proposto se necessario.

Wow! I can't begin to tell you how amazing this hotel stay turned out to be. I read the reviews but was not convinced and a little leary since it was an intown hotel. Not downtown but kind of tucked away off of El Cahon Blvd. How much could there be to do inside the hotel I thought. Well lots!! There were so many thngs to enjoy. There were 4 restaurants inside the hotel! There was the live band club with dancing, note the place gets a long line so get there early. It opens at 6 and the band comes on at 8pm. There was the incredible game room. NOT TO BE MISSED. And then there was the pool. Just sitting on the balcony, watching the activities around the pool and listening to the music was enought for me. You really have to stay for several days or go back several times to really do everything. Our room was a 2nd floor balcony room overlooking the pool. From the time we checked in to the moment we left the service was impeccable. I told the hotel I was coming to celebrate my birthday and there was a bottle of Proseco in my room with a beautiful note and all of the notepads and letter writing paper and envelopes in the room had my name on it. All the little details made a difference. Von checked us in and was so nice and warm. Our room was so clean and I am a stickler about those things. I am always looking for dust and what might have been missed. The room was large and spacious, the beds were soft and comfortable and the bathroom had a window! There was a bar in the room fully stocked. Not like the little bars in a cabinet but a real live bar full of high end alcohol. It was packed when we checked in on Saturday but Sunday was nice and calm and the music reflects that. There is weekend brunch which was out of this world. Let me say I have traveled extensively worldwide and I was still very impressed with this hotel. We had Sunday brunch outside and the food tasted amazing. (Thank you Luna for great service and patience)! The dinner we had was supreme. We went to Quioxte. Great food and great service (Thanks Roxxane you were the best)! Roxanne had a full dessert and fruit platter sent out because it was my birthday! Upon checking out we were helped by Drew. Lot of love to you Drew for being so good at what you do! Even as we were greeted by both the Valets Benedict and Griffin when leaving the conversation was outstanding. This is an exceptional experience with outstanding staff!

酒店歷史悠久，設施有些老舊。逛老城非常方便。大門平時都是關着的，入住時需要打電話聯繫。