Club Wyndham la Cascada

Get there after a 4 hour drive and get told their was an issue with the booking and there is nothing available. Had to wait over and hour to get put in a new hotel! Half of our grocery order went to waste! Then at the new hotel we ended up coming out of pocket more $ when we were told that everything was going to be covered! 😡

Good condo-hotel, but it's not a resort as the staff calls it. Be ready for a hard-sell sales pitch that they won't let you leave without calling you hostile when you don't purchase a plan, but you've already stayed over the required time waiting to get the promised incentives and they just won't stop pushing. And, if you enjoy this kind of thing, during the presentation, you may get to watch the presenter "fake" cry! The presentation turned me off to Wyndham hotels.

Very disappointed to receive a cancelation due to “unforeseen circumstances” at 3:54pm of the arrival date when the check-in time is at 4:00pm. We notified Club Wyndham La Cascada a few days in advance of our late check-in. We were traveling with parents (in their 70’s) and arrived much later due to the severe weather on Thursday night. Having to deal with relocation for an hour late that night due to the cancellation is very disappointing. We were relocated to a lesser quality hotel and far from the original location.

Our experience with Club Wyndham, La Cascada was absolutely horrible! We traveled over 1500 miles for what we hoped would be an unforgettable birthday trip with friends in San Antonio, Texas. We booked the club Wyndham La Cascada in early January and the reservation was fully paid for. However, hours before our arrival in San Antonio, we received an urgent message stating that our reservation was canceled and we would need to call a number for help with a new reservation, I could not believe… I was distraught and in total disbelief!! We had reserved and paid for a two bedroom suite at the club Wyndham La Cascada, and finding a similar accommodation would be next to impossible. I truly believe that we were bumped with the excuse that no rooms were available. Rates for the suite we had were posted for much higher rates that we paid for in January. With only hours before our arrival in San Antonio, we had to settle for whatever was available and with Spring break in Texas, the options weren’t great. We ultimately settled for a Residence Inn by Marriott. We were lucky to have found a place to stay and for this, we were most thankful. However, the unit at the Residence Inn was not comparable in size or quality to what we would have had at La Cascada but with no other options we had to settle for this, I would not recommend Club Cascada by Wyndham as they don’t hold true to their commitment, and there is lack of transparency and they lack customer empathy!

Nice place! Comfy bed and quiet. We did have to move due to a leaking a/c unit that soaked an area of the carpet. Then the ice maker of the unit we moved to was not working, but we were given a 5 lb bag of ice to remedy that.

Great property. Location was perfect, facilities on point. Customer service was lovely, BUT I was just interested in staying the 2 nights as booked, bot being pressured to do the timeshare sales pitch. Valet parking service was excellent.

Just a short walk to the main riverwalk area. Room was good size, it was quiet and clean. Staff was friendly and helpful. Would definitely stay again.

My husband and I stayed here for NYE 24 for our 17th anniversary. It was a great time. There were s’mores earlier in the evening and champagne on the roof top pool deck at midnight, wasn’t expecting any of that. The staff was great, the room was very clean, valets were great, it’s a great location, just wonderful over all in my opinion.

The staff were amazing!!! I would definitely visit again.