Salisbury North Bishopdown

Facilities were great, breakfast excellent, welcome rather cold

It was a wonderful stay. Driving to Stonehenge is about 20mins. Good experience.

I booked to stay here over the May Bank Holiday and after I booked I tried to book a ground floor room for my partner who has a disability. After 5 failed attempts to contact the hotel reception as per their website I finally contacted Head Offic and they said that they would put the request through. On arrival they said we were on the first floor but no lift! I explained the problem and that Head Office had sent an email through but no trace! The receptionist managed to change the room to the ground floor which we really appreciated. However the noise from other guest was appalling! Noise up and down the corridor and the banging of doors early morning and late at night. No signs anywhere requesting people to re do pest other guests. We booked continental breakfast at the restaurant next door and every morning there was insufficient food for everyone and had to sit there for over half an hour just for a couple of croissants. No yoghurts , messy food areas and tea/coffee making area. Will NOT visit here again!!!

A very convenient location, lots of parking, Wi-Fi, friendly and helpful staff, a quiet hotel and a good night's sleep. No lift but with only 2 storeys and gentle stairs that isn't a problem. Restaurant on site for hotel guests if you want breakfast and/or dinner.

The rooms were dirty, mould on the ceiling, dirt up their bathroom door cobwebs that had been there for weeks, make up on one of my pillows. I’ve uploaded some pictures to show the mould etc. we didn’t choose to eat there obviously so cannot comment on the food. Needless to say we will not be staying there again

This is the worst premier inn we have ever stayed in. We had originally booked South Milford in Salisbury but had a phone call the day before travelling to say that apparently, there had been a flood in the room we were due to stay in and we had no choice but to transfer to bishopdown which was extremely annoying as we had chosen the other hotel for location. On arrival the two young reception staff were sitting outside on the kerb talking and made no attempt to man the reception hence we, and others were kept waiting. Check in was unfriendly and unwelcoming. The hotel is very run down and in need of refurbishment. We were offered no upgrade nor compensation for the inconvenience of having to transfer. A very broken nights sleep due to other noisy guests at 2am right through to 4am. Premier inn apparently guarantee a good night so we waited in reception the following morning to complain. There were no staff available. Avoid this hotel at all costs.