Albert View

We arrived and realised we hadn’t received any information to access our room, this was shortly resolved by a quick phone call. When we entered the room it looked dirty, the floor hadn’t been hoovered and the sheets had multiple hairs inside and on the duvet. We felt disgusting sleeping there and had to sleep on top of our own towels we had brought as it was too late to go somewhere else. The room smelt damp and mouldy which is probably why the window was wide open when we arrived. Won’t be returning.

Bei der Ankunft hatten wir Probleme beim einchecken, da ich keine E-Mail vom Anbieter oder vom Hotel bekommen habe. Denn diese E-Mail war wichtig, um Zugang ins Hotel zu bekommen (Ziffercode -eine kleine Box, indem sich die Box öffnen lässt durch den Pin-Ziffercode, wie bei einem Fahrradschloss). Gott sei Dank war ein Neugast vor Ort, der mir das Passwort vom Hotel mitgeteilt hatte, sodass ich meine E-Mail checken konnte. Leider erhielt ich keine Zugangsdaten vom Hotel. Jedoch hatte das Hotel einen Banner zuhängen, auf dem die Kontaktdaten mit Telefonnummer vom Hotel zu lesen waren. Rief dort an und schilderte ihr mein Problem. Sie fragte mich nach meinem Vor-und Nachnamen und sie gab mir die Zugangsdaten mündlich durch (Englisch). Hat alles perfekt geklappt. Hotel ist circa 25-30 Minuten zu Fuß zu erreichen (von Victoria Station und Einkaufszentrum) Mit Auto nur 5 Minuten

hotel is good got wifi n tv with netflix prime youtube everything. down side we. booked a room and someone was already there we got given another room n was told we coukd hage the room when he went but he never left

It is nice and calm

Lovely and helpful staff, always was on hand to help out. Room was very nice, bed VERY comfortable and I was gutted to check out! One downside was the other guests, they were ridiculously loud and played music which was also quite loud so that put a slight downer on things but overall great place, I’d definitely stay again.

little noizy but very soft bed. anyway price good