Utente ospite
10 luglio 2024
The hotel was lovely and for the most part the service was great. Our first room was small and we were able to upgrade to a superior room that was in fact superior with a patio and much more light. Dinner at the formal restaurant was wonderful as was breakfast each morning. My solo lunch without my husband was terrible. The food was not good, the shrimp was small, over-cooked and rubbery. I asked for butter for my toast and never got it. Then I was ignored for maybe 30 minutes and finally had to get up and ask for my check. I was the only solo eater which have accounted for the lack of service while other tables were being attended. I wrote and note card and mentioned it to the hostess and nothing came of it. For a hotel that stresses service the lunch and lack of follow-up were surprising. Despite the lunch, we plan to return since the hotel was lovely, grounds perfect and the service and food overall very good.
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