Hotel in zona St Petersburg Yacht Club, St. Petersburg

We visited St. Pete right after Hurricane Helene. We called to be sure that the hotel was not affected and were happy to learn that downtown St. Pete was unscathed and open for business. Check-in was pleasant and efficient. The gentlemen at the desk were very friendly and helpful. The lobby area is attractive in a modern, low key way with plenty of seating. The location is within walking distance of Starbucks, Publix, the marina and area parks, and a myriad of restaurants and clubs. It is also across the street from the concert venue, Jannus Live. There was a show while we were there, but the sound was not audible in our room, though you could hear it outside the hotel. The neighborhood seemed quite safe. Self parking is available in the garage for $22/night. You swipe your key card before you drive in. We reserved a king corner room and were pleased with the choice. There was a good sized sitting area with a sofa bed, full size desk, ample closet and drawer space, and a mini refrigerator and microwave. A decorative half screen divides the living and sleeping areas. The king bed is flanked by lamps and nightstands on both sides. There were only two USB ports which was not really enough. The bed’s mattress was unfortunately not very firm. On the other hand, the pillows were. The hotel does not have balcony rooms, but we had beautiful views of the water through the large windows. If you are someone who needs a 100% dark room to sleep, you may want to bring a sleep mask because light does slip in through the shades. The bathroom is well-appointed with toiletries. There’s a large shower, but no bath, which neither of us missed. The bathroom has a pocket door which slides open immediately if you don’t latch it correctly. Be sure the door is properly latched before doing anything private. Housekeeping was thorough and prompt. The women who cleaned our room were friendly and professional. One even left a thank you note for her tip! The pool area is on the 7th floor. It’s a long, narrow pool that was very clean. The lounges are adequate, but not plush. Breakfast is included but we had breakfast appointments every day, so we never took advantage of that. The buffet breakfast looked fairly standard. Our overall experience was very positive and the areas for improvement are minor. We are already planning to return.

Short review: This hotel overcharged me $2,278.20 and did not want to help me resolve this. It's been 1 week since I checked out, I still don't have the money, so I had to call my bank to try to figure it out. The Rooms are ok and breakfast serving staff, maintenance and housekeeping were friendly. Long review: I am assuming this Tru by Hilton does not want to pay fair wages, and they have to hire anyone and those employees (front desk) look like they hate the job. Therefore, customer service sucks so bad and employees are not educated or trained to do the job. I stayed 2 times. One time for 5 nights and another time a week later for 24 nights. When I checked in both times, 2 different employees looked very miserable and indifferent at their desk. I did not expect extraordinary customer service, but I expected a greeting and explanation of rules, deposits, breakfast time, etc, and that obviosly did not happen. Apparently, this 2 star hotel is charging $50 per night deposit. I am still not able to believe that. I stayed for 24 nights. I expected my credit card to be charged $4,031.93 upon checking in and parking at the end of the stay (this happened during the 1st stay and I figured it would be the same the next time). What actually happened is that my card was charged 13 times with random amounts over the course of 24 days, and those charges were difficult to keep track of. Very strange. I'd rather pay all $4k at once. A few days into my stay I asked a morning employee about that and they told me that this is a normal procedure with big amounts. OK. I am still unaware of $50/day, I mean any educated employee would make sure to inform about that taking into consideration the 24-night stay. Fast forward to 4 days before the check out, I am calculating all those posted charges (not even pending), and it comes out to a little more than $6,380 (my final receipt including parking was $4,802.40) so I am confused and nervous. I assumed it was a glitch in the system, so I called both CS and front desk, both of them told me ”I don't see any other charges than $4,031.93, and I can't see your bank charges” (like duh, of course you can't that''s why I am calling). It was a very aggressively-speaking lady that stated she was the manager on a Sunday at around noon on 9/29. I don't think she was the manager, and she could have just simply said ”Let me get your contact info and my manager will contact you later regarding this issue”. It would be great. But it did not happen and I was offered zero solution or help. Still did not mention the deposit per day. I decided to wait and see maybe all those charges will be reimbursed after checkout. A day after checkout all the charges are posted and suddenly the total of those charges comes up to $7,080.60. And my receipt after check out is $4,802.40. That's $2,278.20 difference. Even if they charged me $50/day, that would be only $1,200. And those would be pending, not posted. I don't know about you, but $2k is a lo

Il servizio è stato ottimo. Questo hotel era immacolato. Il personale stava praticando le Precauzioni COVID. Il personale era molto cordiale. Non abbiamo mangiato perché pensavamo che la cucina fosse chiusa ma forse era aperta. questo era su di noi dato che non abbiamo chiesto. La piscina era molto pulita e piacevole. il quartiere non è il migliore ma nemmeno il peggiore. Gli alberi intorno alla proprietà riparano l'hotel dalla strada e dai rumori. Abbiamo una famiglia lì, quindi ci torneremo sicuramente. in realtà prenotando ora per questo fine settimana.

Tutti gli aspetti sono molto buoni, solo il condizionatore d'aria ha un po' di rumore, ma bene, il personale è molto bello, soprattutto Amanda, una ragazza molto carina con buona pazienza, aiutami molto!

Everything about the hotel met or exceeded our expectations. The location right off the freeway was very convenient for getting around the area. We had a west facing room, away from the highway side of the hotel. We did not hear any noise, but I don't know if the east facing rooms would be louder due to freeway noise. The entire facility was extremely clean including our room, the hallways and other common areas and the pool area. Its a nice big pool, by the way. Even the breakfast room was kept clean when it was busy and the food was continually restocked. My only minor, minor complaint is I wish there was more fruit selections. The first morning there were only grapes and the next morning only cantaloupe. The hot food was good with eggs, meat, potatoes and a waffle maker. The front desk staff was friendly and helpful. We were in town for a wedding and realized we needed to cut some tags off our clothes. The clerk could not find a scissors, but she dug in her purse and found a nail clipper to save the day. The housekeeping staff was also friendly and took their work seriously based on the cleanliness of the hotel.

5 out of 5 for location and beach front amenities. This hotel is located on a beautiful beach on St. Pete beach. Room comes with beach lounge chairs with canopy cover. Pool area is nice also with lounge chairs and umbrellas. Pool towels also included. Super cute beach bar, Coconut Charlies, for drinks and bar food. Food just ok but we enjoyed the seafood tacos we ordered. The 4 out of 5 was for the age of the building. Older basic hotel needing a bit of updating but rooms were clean and comfortable. We got a good price on Travelzoo, so it was a good value. In hotel restaurant, also Coconut Charlies, we had a delicious breakfast both days we were there. We didn’t try dinner there but heard it was good from others. We would stay here again. Don’t expect anything fancy, but a good time to be had!!