Hotel in zona Jabil, St. Petersburg

Everything about the hotel met or exceeded our expectations. The location right off the freeway was very convenient for getting around the area. We had a west facing room, away from the highway side of the hotel. We did not hear any noise, but I don't know if the east facing rooms would be louder due to freeway noise. The entire facility was extremely clean including our room, the hallways and other common areas and the pool area. Its a nice big pool, by the way. Even the breakfast room was kept clean when it was busy and the food was continually restocked. My only minor, minor complaint is I wish there was more fruit selections. The first morning there were only grapes and the next morning only cantaloupe. The hot food was good with eggs, meat, potatoes and a waffle maker. The front desk staff was friendly and helpful. We were in town for a wedding and realized we needed to cut some tags off our clothes. The clerk could not find a scissors, but she dug in her purse and found a nail clipper to save the day. The housekeeping staff was also friendly and took their work seriously based on the cleanliness of the hotel.

Il servizio è stato ottimo. Questo hotel era immacolato. Il personale stava praticando le Precauzioni COVID. Il personale era molto cordiale. Non abbiamo mangiato perché pensavamo che la cucina fosse chiusa ma forse era aperta. questo era su di noi dato che non abbiamo chiesto. La piscina era molto pulita e piacevole. il quartiere non è il migliore ma nemmeno il peggiore. Gli alberi intorno alla proprietà riparano l'hotel dalla strada e dai rumori. Abbiamo una famiglia lì, quindi ci torneremo sicuramente. in realtà prenotando ora per questo fine settimana.

If I could give this place a 100/5 I would. The service was exceptional, everyone was extremely friendly, rooms were clean, and the amenities from The Hollander that you can use were a huge bonus. I was originally set to check-in Monday (7/15) and check-out Friday (7/26). With the IT outages on Friday, my flight was pushed to Sunday morning and I was able to stay a few extra nights. Here are a few of the things that stand out to me: 1. The first evening there I got in a little after 7pm, when their free wine social (that takes place from 5-7 every day) was done. As I came in with all my bags, the employee who greeted me, Larissa, told me I just missed it (without me even prompting) but she had some still out! With all of my bags in tow, I now entered my room holding a glass of pinot grigio which was an awesome way to start my stay! 2. One of the employees (I can't remember his name but he was working the morning of 7/17) explained to me how they feed the squirrels and cats when I asked why I was getting screamed at by a squirrel while I read a book. I learned they put peanuts out for the squirrels to eat and have a little picnic bench/tree rig set up for them on the other side of the building. 3. They serve free coffee until 10 am and I had run out of my cup. I asked if there was anymore when another employee, Brian, came onto the patio. He said I just missed it and I told him ”no worries!,” I'd go to The Hollander (where they serve Kahwa Coffee and pastries) to get some. But then he went inside and came back with a voucher for free coffee and told me to take it there and say Brian sent me. When I got there I was asked if I wanted a small or a large. I didn't even think I'd have a choice?! 3. After I came back with my free coffee, as I was sitting on the patio I was getting bit up by bugs like crazy. Of all the things I packed I forgot bug spray. I went inside and asked Brian where the closest place to buy bug spray was, and he said he thought he still had some left and gave me his bottle from behind the counter. 4. I checked out Friday (their check-out is at noon which is awesome) since I planned to be at the airport that afternoon. With the IT outages that affected the airlines and banks, I wasn't sure what was happening with my flight. I had been eating at the (amazing) hotel bar/restaurant at The Hollander next door and decided to ask Brian if they had any rooms for that night just in case I needed to stay while I waited to find out what was going on. They said they had one left (coincidentally the room I just left) and would hold it for me for a few minutes. I ended up needing the room and they booked me again with no issues. A little later I found out the next flight I could get on was early Sunday morning, so they were able too book me again Saturday night. Usually it's more on weekends, but because I had been staying there all week and due to the unprecedented situation, they gave me the discounted rate for both nights. 5. Sin

Stayed at this Courtyard for a quick weekend trip to St. Pete. The hotel is a historic building. The staff was friendly and helpful. Although it was an older building the hotel seems to have been recently updated. The rooms were a little on the small side for a Courtyard, but very nice. The location is close to the downtown and Pier area. 15 to 20 min drive to the beach depending on the beach. Very centrally located. My only issue was the amount to park ($37 a night).The valet staff was nice and professional.

Short review: This hotel overcharged me $2,278.20 and did not want to help me resolve this. It's been 1 week since I checked out, I still don't have the money, so I had to call my bank to try to figure it out. The Rooms are ok and breakfast serving staff, maintenance and housekeeping were friendly. Long review: I am assuming this Tru by Hilton does not want to pay fair wages, and they have to hire anyone and those employees (front desk) look like they hate the job. Therefore, customer service sucks so bad and employees are not educated or trained to do the job. I stayed 2 times. One time for 5 nights and another time a week later for 24 nights. When I checked in both times, 2 different employees looked very miserable and indifferent at their desk. I did not expect extraordinary customer service, but I expected a greeting and explanation of rules, deposits, breakfast time, etc, and that obviosly did not happen. Apparently, this 2 star hotel is charging $50 per night deposit. I am still not able to believe that. I stayed for 24 nights. I expected my credit card to be charged $4,031.93 upon checking in and parking at the end of the stay (this happened during the 1st stay and I figured it would be the same the next time). What actually happened is that my card was charged 13 times with random amounts over the course of 24 days, and those charges were difficult to keep track of. Very strange. I'd rather pay all $4k at once. A few days into my stay I asked a morning employee about that and they told me that this is a normal procedure with big amounts. OK. I am still unaware of $50/day, I mean any educated employee would make sure to inform about that taking into consideration the 24-night stay. Fast forward to 4 days before the check out, I am calculating all those posted charges (not even pending), and it comes out to a little more than $6,380 (my final receipt including parking was $4,802.40) so I am confused and nervous. I assumed it was a glitch in the system, so I called both CS and front desk, both of them told me ”I don't see any other charges than $4,031.93, and I can't see your bank charges” (like duh, of course you can't that''s why I am calling). It was a very aggressively-speaking lady that stated she was the manager on a Sunday at around noon on 9/29. I don't think she was the manager, and she could have just simply said ”Let me get your contact info and my manager will contact you later regarding this issue”. It would be great. But it did not happen and I was offered zero solution or help. Still did not mention the deposit per day. I decided to wait and see maybe all those charges will be reimbursed after checkout. A day after checkout all the charges are posted and suddenly the total of those charges comes up to $7,080.60. And my receipt after check out is $4,802.40. That's $2,278.20 difference. Even if they charged me $50/day, that would be only $1,200. And those would be pending, not posted. I don't know about you, but $2k is a lo

This is not our first time staying at the beach house suites but it has been by far our best experience! The rooms are spacious, clean, and the hotel has every amenity that you would need. Our trip was especially highlighted by the quality of the beach side service. Fabian was outstanding and was so attentive during our time spent at the beach. He went above and beyond in making our family as comfortable as possible. We will definitely be back!