We had the lower floor handicapped accessible room. I had many concerns about the safety of truly handicapped guests (we requested the lower floor due to bad knees). The handrail in the tub was loose, the "chair" in the tub was wobbly. We had 2 quite thin bath towels and an even thinner towel to use as a mat. On the third day, since we'd not seen housekeeping, I requested fresh towels, which they brought. However, they took the shower curtain! That was a head scratcher. She returned one after we asked.
Also had to request a coffee maker, but at least we already had the coffee set up in the tray. Also, requested the glass microwave platter that spins as we had none. Dresser drawers were taped due to them falling out if you closed them. A simple, small rock under the front leveled out the dresser and voila! drawers closed.
It was truly a bit discerning to have a big, burly security guard in the "lobby" sitting behind thick glass. What kind of place is this, I wondered. We had no problems, so maybe he scared vandals away. Evenings were quiet.
The bed was okay, and the shower was a perfect temperature. I liked being able to park in front of our room. Made hauling in suitcases easy.
All in all, the four days we stayed there were--adequate.
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