Harris Resort Barelang Batam

Check-in - Very fast and staff were very welcoming Rock Salt Beach Club - We love the drinks! Since some of the items in the menu doesn’t specify the ingredients, we always disturb the staff and asked them. But they were very patient in telling us the ingredients. 10 stars for the wonderful service! And their prawn soup was phenomenal! Harris Cafe - Breakfast buffet was okay. But I think Harris Batam Center was better. - Dinner menu looks good. But when we received the dishes, it was disappointing. Chicken & Fish were not cooked properly. It was still raw. However, Staff were very apologetic and their customer service recovery was topnotch! Jetski and Banana Boat - Our experience was super FUN-tastic! We loved it! Our guide was so professional and prioritized safety above everything else. He also took a lot of videos and pictures of us during the activity. Rooms - There’s some issues with our toilet flush. Bedside lights were also not working. Hopefully they can replace them. It would be better also if they provide bottled waters instead of a jug. It feels more safe in that sense. Check-out - They said that there’s no 12 noon shuttle back to Batam Center. But they accommodated us. So we were very happy! Final Verdict - Everything is outstanding except Harris Cafe that really needs to improve! :) Service is exceptional in all departments! Will definitely come back again.

I would like to give thanks and a BIG thumbs up to all the staff I met at Harris Resort Barelang Batam. My 4-year-old daughter really enjoyed her stay and loved chatting with the buggy driver, the staff working at RockSalt, and the bellboy who helped us with our bulky luggage. We stayed for 3 nights and ended up extending for another night because my daughter didn’t want to go home. I was surprised by the staff who popped up at our door with a birthday cake for my 40th birthday. I prefer this location over the Nongsa area. The stunning view facing Barelang Bridge was beautifully amazing. The staff were polite and helpful. Will definitely be back for more.

Good: Staff are very2 friendly and attentive to guests needs. Location is nice and rooms are clean and maintained. No bottled water which is good, instead they gave a jug of water, I think this is better and sustainable. Bad: Breakfast is good but not great and the place for breakfast is very2 hot. There’s fan but not enough. Breakfast area have a lot of fly, management should do something about it for hygiene purposes. Reception is exceptionally hot 🥵 there’s no fan at all. Place of family friendly but should have more facilities for kids as most of the guests have kids. For example: balloon crafting and body tattoo during breakfast time like other hotels they do that. 🙂 Overall: Overall stay is 9/10 it was a great place

The resort was service good. Somemore hv shuttle bus to town and ferry port. It was awesome. hv Free drink each when already done check-in. Yes.. Also hv Free ride to nearby BARELANG Seafood. 😍😍😍😍 I like much. The last is the staff ask me ( Sir hv u confirm all thing belong Us already bring before Checkout? ). And i say YES. And i say... I forget bring CINTA out of the room. 😂😂😂😂😂😂 Because the view of room comfortable in room make Me and my wife already CINTA at HARRIS RESORT BARELANG BATAM. ❤️❤️

Good place to stay in. Definitely will go back here

So clean and staff friendly and so responsive, next time will go again here with friends