Yevgeny
20 agosto 2023
We stayed for two days. On *******, the hotel was advertised as dog-friendly. We checked in with our dog. 2 days later, upon checkout, the hotel slapped $100 dog charge on us. We were not made aware of this charge prior to checking in, as there was no mention of it on the *******. As I informed the clerk of this fact, I was told that I needed not to have relied on ******* and looked on the hotel website. Not only does the staff not know the meaning of « hidden charge », their idea of customer service is quite deficient. The haggled for everything, from breakfast to a bottle of water. And this after we paid the $250 per night! Not recommending this hotel, and planning to dispute the hidden dog charge. Small-time pettiness is their philosophy.
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