Tea Garden Resort

Tempatnya asri tapi sayang banget akses jalan yang direct ke hotel lewat kebun teh tidak di aspal dan berbatu, sehingga harus melewati perkampungan untuk yang di aspal, pelayanannya baik tapi saya menemukan kendala di rumahnya terdapat rayap dan tempatnya bisa di masuki serangga

My wife and I always eat here, whenever we arrive at Subang Airport- for many years. We have always enjoyed the local food and their good service here. The Supervisor or Manager had been consistently been helpful, cheerful and attentive. So we always look forward to eating here as soon as we arrive. Sadly, today was a different experience. As usual, we placed our order and pay at the cashier's by the at the entrance area. While waiting for our food, we asked for a cup of hot water. The server looked sulky and unhappy at our request. When she brought the cup of hot water, no word was spoken, no smile, no eye contact. nothing, ...only a black sulky face for us to look at. When our order arrived, along with the nonya mee-siam ordered, we found it was the dry type, without gravy. We informed the waitress and asked that it be changed to the right one we ordered. The waitresd's response was- - " you ordered the dry one!!" ( How can she know or be so sure? She was not there, nor anywhere near the cashier's to hear what and when our order was placed? - we repeated our request to her, and the answer was: " once you paid, order cannot be changed!!" Really?? Finally repeated our request and asked her to please just ask the kitchen to either change the order, OR, simply give us a bowl of gravy!! She eventually approached the kitchen,complained loudly and finally produced a bowl of gravy. Settled. That simple!! So why the bad attitude and argument? The food ordered was still indeed delicious. But the untrained and unpleasant staff spoiled our mood. Finally, to top this bad experience, we noticed that both ceiling Aircons are filthy! But overdue for a good wash! See photos. Time to "Clean Up" your act Tea Garden, Subang!!