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Leggi le recensioni degli ospiti sugli hotel di Sacramento

TownePlace Suites Sacramento Cal Expo
3.9/575 Recensioni
TownePlace Suites Sacramento Cal Expo denied my stay although I shared with them several email/texts confirmations of my credit card purchase to check in. The property insisted they had not received payment from Booking.com which showed up on their computer as a Master Card when I used Amex to book the room. The lady at the front desk told me to use my credit card again to charge $207.10 for the stay, but I had already purchased the room. I was aware beforehand that my credit card had reached its limit and trying to conduct another transaction for the room amount would’ve been declined. When the credit card was declined, the lady at the front desk went into your-card-was-declined mode and refused to hear anything I tried to explain to her about my purchasing the room before my arrival. All my attempts to help her understand were useless and fell upon deaf ears. She refused to discuss anything with me further and walked away saying she was “not going to argue with me” even though I was not arguing with her. She abandoned me at the front desk as she entered into the back office. She returned to the front and yelled my last name to one of the managerial staff in the back. Her assistant came out momentarily, maybe he was a manager, idk. Then he began explaining that my card was not approved because the property didn’t receive payment from Booking.com. I showed him my confirmation emails/texts which he dismissed as nothing more but “booking reservations”. I persisted they were not booking reservations, but proof of purchases by both my credit card company and Booking.com. He read the text/emails, then went on a different explanation tangent stating that on his computer the credit card showed as a Master Card not Amex, and insisted the payment was not received on his end. I relented and told both of them I would patiently step aside to one of their tables and call my credit card company and Booking.com. I called my credit card company who did in fact confirm my charge for $207.10 was approved to Booking.com. Next, I called Booking.com, however their automated service was stuck repetitively on asking me to enter my confirmation number. I could not get passed the repetitive automation to enter my confirmation number. Meanwhile, an unrelated issue arose that pulled me from this nightmare. About an hour later I tried calling Booking.com again. Initially the automated service was still stuck on stupid, but luckily after a third attempt it moved forward and asked me to confirm my confirmation number and to enter my PIN. With fingers crossed I entered my PIN and the automation asked me to confirm my PIN. With that hurdle jumped, the automation promised a representative would answer in less than one minute, and BOOM! the agent answered my call. Her name was Nikki, and after hearing my dilemma she was certain the property did not understand how to complete the approved transaction. She stated the Master Card issue shows up because it’s a virtual credit card p
Travelodge by Wyndham Sacramento / Rancho Cordova
2.8/5112 Recensioni
I had the pleasure of conducting business with this establishment, in which I highly regret. And would never ever, ever ever, ever ever, Recommend this location. Had roaches in my room on the 2nd floor, went back downstairs to let them know , she let me know she can move me, but I did not request that. I wanted my money or a discount tbh. And another thing this location has a lot of attention, if you get what I'm saying! Oh and the Wi-Fi never works and they still give you a wi-fi password sli
DoubleTree by Hilton Sacramento
3.9/5115 Recensioni
Perfetta posizione, alloggio e prezzo. Vicino al centro di riscaldamento, ristoranti e dove dovevamo andare, molto conveniente 😍
Residence Inn Sacramento Airport Natomas
4.2/5104 Recensioni
Pretty nice place especially if you are staying more than one day. It has a full kitchen and all. It is a little different than the normal places I stay. This was more like an apartment complex than a hotel. It does have a bar and restaurant in the lobby of the complex. The food was ok, normal hotel food that the bartender throws in the microwave. I am not sure if the area this is in is the best. Driving around it had some rough areas. The property does have nighttime security. Good place, I would stay again.
Holiday Inn Sacramento Downtown - Arena
3.9/5107 Recensioni
L'hotel è situato a soli 3 minuti a piedi dalla zona di Old Sacremento. Estremamente conveniente. Anche il suo vicino a Macys! La lavanderia è situato all'interno della doccia e la sala di riposo vicino alla piscina, non il più ideale per fare il vostro lavanderia acquistare Hey il suo gratuito!
Extended Stay America Suites - Sacramento - South Natomas
2.4/590 Recensioni
Staff has been very helpful and super friendly. The room has been comfortable. However, it does need to be updated. Other than that, I haven't had much of an issue. Very friendly staff. My children are comfortable and have made friends here as well, so if you're looking for a kid friendly place to stay, I recommend this place.

Domande frequenti

Informazioni di viaggio locali

Numero di hotel7
Numero di recensioni558
Prezzo più basso83 SGD
Prezzo più alto1.368 SGD
Prezzo medio (fine settimana)215 SGD
Prezzo medio (giorni feriali)217 SGD