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Leggi le recensioni degli ospiti sugli hotel di Sacramento

Four Points by Sheraton Sacramento International Airport
4.2/5106 Recensioni
Hotel molto pulito e avere caffè per cena fino 10:30. È fantastico avere una navetta gratuita dall'aeroporto di Sacramento ogni 30 minuti. Il personale del front desk e del caffè sono tutti amichevoli e utili. Ci piace il soggiorno.
Governors Inn Hotel Sacramento
4.2/5120 Recensioni
This is a great place for the money to stay close to the Sacramento airport we always stay here when we go to the airport very clean neat and fairly large room
Hampton Inn & Suites by Hilton Sacramento-Airport-Natomas
4.2/597 Recensioni
Ottima posizione vicino a più ristoranti di cibo a gas per uno spuntino veloce?
Hyatt Place Sacramento International Airport
4.3/5108 Recensioni
Помня Америку до и во время ковида с ужасом ждала старый отель. Повезло. Отель открыт 2023 . Чисто. Современно. Хорошие кровати. Приличные душевые. Завтраки конечно... Слабые. Вернее это типичные американские завтраки. Хорошо что есть фрукты йогурт и неплохой кофе.
Hilton Garden Inn Sacramento Airport Natomas
4.5/595 Recensioni
I rarely write a bad review, but this experience needs to be addressed. I have been exclusively staying at the Hilton Garden Inn Natomas since they opened (2019?), whenever I travel through Sacramento. I have only had stellar experiences with the staff, and have given them glowing reviews. Great customer service-which has in turn made me recommended the hotel to others. Unfortunately, there must be a staffing shortage, because today I was met with the most stunningly awful customer service I have experienced in a very long time. It began at check-in.My husband and I combined our Hilton Honors accounts (at the suggestion of a person in Hilton Honors department) a couple of years ago. We decided to use his name on our account, since he travels more. He was not able to join us on this trip. I gave my information to Debbie when I arrived after driving for 7 hours, and she curtly said that if he was not with me, I could not check in to the same room I had booked. I suggested I could call him, and she abruptly said that I was not at the “Diamond Level” so that would not be an option. Huh? I let her know that he has not been with me when we have traveled here most times using our shared account, and nobody ever said it was an issue. She coldly said, “I see you used points and so they will be refunded if you book a new room.” I was still confused. She was so unsympathetic, and seemed to enjoy the “power trip” she was on. Again, I pleaded my case to her as she dug her heels into the “new policy,” while being an example to the young woman she was training (sheesh - why would you put this woman in a role to train terrible customer service?). She (indifferent) said I could book a different room at a HIGHER RATE, if I wanted. Yep. Are you kidding? Her incredible lack of empathy and overreach of power made me think I was at a different hotel. I asked if she was the manager and she said “no.” I asked if he or she was available and she said they would be back on Monday. To recap: My room went from $80+ (after using my points), to $225+, and the more I pleaded, the more she truly enjoyed my distress. Bizarre, to say the least. I don’t remember, in recent memory, such a bad customer service interaction.Here is how I would have handled things: I would have warmly welcomed the person, and after learning the person whose name was listed on the booking was not present, would have explained the new policy. Then I would have kindly said that because the person was a long-standing Hilton Honors member and FREQUENT guest, we will make an exception and call the person to verify the booking. I am pretty certain ANYONE would do that in the same situation. Hilton management, are you going to let your stellar reputation slip because of poor customer service like this? It’s a shame, because everyone here has always been wonderful, especially Housekeeping, as the rooms are kept very clean, and I appreciated the familiarity of the experience. Too bad.
Fairfield Inn & Suites Sacramento Airport Natomas
4.3/5103 Recensioni
Congratulations if you're checking TripAdvisor before booking this hotel. I am about to save you a lot of frustration if you intend to rely on the hotel for any kind of shuttle service or expect a quality experience from the Marriott brand. I stayed at this property one week ago on an overnight layover, booking the property for its location close the airport and marketed 24hr shuttle service. Upon my arrival and collecitng my bags I called the hotel to arrange for transportation and was told a ”taxi” was coming to pick me up called ”CityCab” within ”30 minutes.” As the hotel wasn't nearly that far away from the airport it was a little frustrating but alas I waited in the center median as instructed. Finally, after 25 minutes I received a call to my cell phone from a male with a limited ability to communicate that kept hanging up saying ”he was here” and that I needed to ”hurry up!” After three return phone calls I ascertained the cab was conducting its pickups on the opposite island to my airline (no door numbers were provided). The driver was incredibly rude over the ride and the mini van was not large enough for everyone's luggage so I held my 50lb suitcase on my lap. Upon arrival at the property I reserved my morning ride back to the airport at 7am (more on this in a moment) and completed check in. Check-in itself was efficient but as I complete my expense report I've seen they charged the wrong credit card. Perhaps the reason for this is a result of my request for them to let me borrow a wine bottle opener at check-in. Due to theft in the area they don't allow their wine bottle opener to leave the desk area. As a result, the desk agent was nice enough to offer to open my bottle for me. Unfortunately, the bottle opener wasn't the best and the agent went at the bottle with a particular ”death grip” that was not going to work. As a result, he shattered my wine all over his front desk area, cutting himself in the process and spilling wine on everything from paperwork to his computer etc. Hotel theft seems to be a constant concern for this property so if you're looking for an elevated experience I'd stay elsewhere. The TV and furniture is bolted down and there are fewer amenities in the room than Fairfield usually caries (little things like lotion, pen and stationary, etc). It's clear this is a very cost conscious owner that is not concerned with guest satisfaction one bit. The shuttle back to the airport did not arrive at 7am due to some miscommunication. Fortunately, it did arrive at 7:15am and I made it to the airport as my flight was boarding - not the best for Southwest as I got stuck in a middle seat but I did at least make my flight (I have CLEAR so those 15 minutes mean a lot to me as a business traveler). Again, I'd look elsewhere if you value safety, customer service, or need reliable transportation. The bed itself was quite comfortable and the room was clean despite the property being very dated (I am Titanium Elite so if th

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Informazioni di viaggio locali

Numero di hotel80
Numero di recensioni6,134
Prezzo più alto1.288 €
Prezzo più basso56 €
Prezzo medio (giorni feriali)182 €
Prezzo medio (fine settimana)184 €