Jufa Alpenhotel Saalbach

Pros: The hotel itself is in a great location. We loved the ease of half-pension every night. The dinner was good with entrees choice changing every night. Breakfast was a buffet but we found there was many choices. The family rooms were spacious, and the pull-out sofa was comfortable for a sofa. Loved the heated ski storage. Cons: The heat in the room in unable to be adjusted or shut off. It was 76 degrees in the room overnight - no one slept much. Tried opening the window, but our room was along the main road, which let in the noise from people out drinking all night (1am or so). On the good side, the windows keep out most of the noise when they are shut. After a night of no sleep and sleep and unhappy sweating family members, I went down to the front desk first thing in the morning instead of skiing (we had already paid for ski rentals for the entire time so I lost out on the money) to ask how to shut off heat. Women at checkout said she would send technician up to look at system since it was so hot. I waited 3 hours and no one came to the room. Went back downstairs and it seems she forgot to tell them. Once she called technician he was there in 15 minutes. He said the heat was automatically controlled and there was no way to turn it off in the room. He unplugged the minibar and told me only thing to do is open all the windows since we couldn't regulate heat in each room. So for 3 nights we slept in crazy hot room. We were able to open the windows after the bars shut sometime after midnight. Wish the front desk women would have told me about the thermostat when I went down in the morning so I didn't lose a day of skiing waiting for someone to show up to tell me nothing can be done.

As a family of 4 on holiday we would not recommend this hotel. All family rooms are at the front of the hotel and the street is very noisy, up to 3am every morning. Party goers and drinkers making v loud noise, shouting etc. We paid a lot of money for this holiday and had a week of no sleep. The rooms were hot and there was no Aircon. Such a shame as the hotel itself and the food was wonderful. The hotel committed to give us a partial refund, but we are still yet to receive it despite chasing for over 3 months now. They are now ignoring my e mails which is why I decided to leave a negative review.

We've been (group of 12) to Jufa Alpenhotel a couple of times and cannot recommend it highly enough. All of the staff are really helpful and friendly, the rooms are modern and clean and the food is perfect for large groups. All this and the location is brilliant, just a two minute walk from the main lift.

We had a very nice stay at Jufa Saalbach. The hotel is located right in the center of the village. All the ski lifts were a short walk from the hotel. We got ready to go skiing in our room and simply walk to the gondolas. The staff was very helpful and made our stay relaxing and enjoyable. We booked our room with both breakfast and dinner. That was a good decision because we had a great breakfast buffet before skiing. The dinner was also good with many food options after skiing all day.

Excellent experience. Better than I expected. Supernice employees, very comfortable all over. Nice bar, great breakfast, super comfy rooms, ski-lockers top. Totally recommended. The hotel is better than the feeling you get from the pics (usually the other way around)

To expensive for the experience, €930 for 3 nights in a room without coffeemaker and balcony., while I ordered a balcony. And the receptionist just said that the single rooms are never with a balcony. And that was it……………………………………………………..