Hotel Playa Dorada, Mallorca

We didn't actually stay here, but the very kind and helpful lady at reception booked us a taxi as my friend took not well in the heat back to our hotel in Callar Millor. So Thank you from the 3 of us you were a life saver.

The hotel looks fantastic from the pictures, but in reality this hotel is the worst I’ve stayed in. The reception looks fancy, but everything else is absolutely disgraceful. We checked in on Saturday into a room that we thought was going to be gorgeous. Turns out there was electrical hazards in our room, rust, dust, mould, no air con, shower head holder was broken, the safe was broken, rooms were not cleaned properly. The balcony in both rooms also had rust, cracks, and dirt everywhere. Our hotel room door also didn’t close properly, we had to slam it shut and even with that it could still be opened from the outside. We rarely saw cleaners going around the hotel. our room was just thrown together quickly without cleaning up to standard for guests. Our room was only cleaned twice over the 5 nights we stayed. We also had to go down to reception to ask for clean towels as ours weren’t changed. Staff were very rude at the reception when we went down twice to complain about the room. We were told to wait until the next day for the air con to be looked at. Keep in mind the day / night was 28-32 degrees. There was no way we could sleep in that heat. We got another room and was told it was “our lucky day” one of the receptionist practically threw the room keys at us. The new room we got was better especially because it had working air con. When we went for breakfast, lunch, and dinner, there was a poor choice of food. Some of the food was cold, plates were dirty, and the same with the cutlery. We ended up not even eating in the hotel after paying for all inclusive. This is absolutely disgraceful as there wasn’t many choices for food. My boyfriend got pork steak pieces, and they were cold, rock solid, and you could not chew it what’s so ever. I am ever disappointed with my stay in this hotel. Everything looks really good from the reception, but when you go to the rooms, pool, sun lounges, and dining room, it’s an absolute disgrace. It was definitely not worth the money we paid for this. We stayed here 5 nights and will never return to this hotel.

We booked this as a last minute holiday and was overall very happy with our stay. The location was great, just a short walk to both S’Illot & Sa Coma, and located directly on the beach front. Our room was modern and had a great view of the beach front. The only downfall to the room was the bathroom which was a little bit dated. The pool area was nice, and we never struggled for a sunbed and there are plenty of umbrellas. The only problem we thought was you could sit the sunbeds up it was just flat, I would suggest taking a blow up pillow for the pool to make it more comfortable. The drinks were great, there was a choice of cocktails on the all inclusive and we thought all of them were lovely! The bar staff were very friendly. I am a fussy eater so I did struggle with the food some days as it was mainly fish and not always a great variety of food. If you are looking for lots of entertainment/animation it might not be the best choice. There was just water polo at 4, and a mini disco in the evenings. Occasionally there was a band on after and a parrot show once. We would return in future!