Hipotels Coma Gran

A really clean hotel, very friendly staff throughout, food is standard 4 star (some really nice dishes and some repetitive foods at times); and table/bar service in the bar area from afternoon and in the evening which is nice. Lovely cocktails! Slushies for the kids too on All inc so they were loving that and would go up and get it themselves. No self serve drinks other than at breakfast (this also means no wasps which you get in the hotels with outdoor self serve). The rooms have everything you need and housekeeping are very good. We had a 1 bedroom apartment so the kids slept in the bedroom and we slept on the sofa beds which were really comfy! ABSOLUTELY NO RUSH for sunbeds in the morning which is lovely! We are late risers so would normally be the last ones out at breakfast and there'd be loads of sunbeds still. If you want front row near the splash park then they go early...but otherwise there's loads to choose from. Air con is really good in the bedrooms and in public areas. Wifi was good too. The pool, splash pad, splash park and playground are all close together so great for kids and reassuring for parents. Kids club is good if your kids are confident enough to go and stay with the staff - you can stay in with them if needed. They do colouring/painting, pirate day, movie night, mini disco in the pool one day, inflatables on one day, face painting one afternoon. The more experienced kids club staff are notable in how they encourage the kids to come in and make them feel special. Evening entertainment...kids disco was fun for those kids who like a disco...then sometimes there was a show. But it all quietens off at 10pmish. However there are bars on the road outside that seemed to go on much later if you wanted that. Found Rodrigo and David on reception to be really helpful. Diana in the restaurant was really lovely! And all the outdoor bar staff were really friendly - even at the end of a long shift they were still really friendly and positive. Maria in kids club was brilliant. She's very bubbly and encouraging to the children. The hotel is right near Sa Coma beach which is beautiful but very busy. If you walk up towards S'illot there's nice walk on the front and some lovely restaurants (and bungee trampolines nearby for the kids to have a go on too). Also a short drive away from the lovely Cala Bona and gorgeous Porto Cristo. We went on the Moonfish boat whilst we were there and that was nice too. You don't see much out the bottom unless you're stopped with the engines off in harbour or at see. But the trip itself is still really nice. We also went to the Safari Zoo and on the train - the kids really enjoyed it. My only constructive feedback for the hotel is they need a light on at the playground. Once it gets dark there's no way for the kids to see on the park and they will still play on it and inevitably hurt themselves. And maybe a bit more energy for the evening entertainment. (Maybe for kids disco to last a little longer

Travelling alone with 6 year old twins was always going to be hard, especially with one having special needs! I’m only day two of holiday and I’m amazed at the level of understanding and compassion I have already received especially from reception staff Āngele and Marga! Hotel is clean and well looked after, food so far has been of a good standard and pool area is lovely! It’s rained today so we took advantage of indoor pool in spa area Can’t fault the hotel at all so far!