Best Western River Cities

I arrived in the early afternoon- Was greeted by the friendly receptionist and went to my room. My room smelled nice as that was something I worried about with some of the reviews I read here. There was also a couple restaurants within walking distance which I found super convenient. There was a nice sitting area outdoors and plenty of well lit parking. My bed was comfortable and I had a great nights sleep! Thank you Best Western River Cities for a great stay!

We were only there for one night but enjoyed our stay. It’s close enough to local amenities but yet nice and quiet and peaceful. The staff are top notch and helpful and the place is nice and clean and updated.

Stayed 2 nights in your Corbin location and 1 in Ashland. Both stays were positive experiences. Would highly recommend either. Convenient to restaurants and shopping. Clean, excellent breakfast bar, courteous employees, comfortable beds and internet service.

Recently stayed at this "recently remodeled" location for an event. The gentleman at check in was very nice and the lobby was clean. Not long after arriving in our room, we discovered that the AC unit was not functioning properly. We booked this king room several months ago. After calling the front desk, we were told that there were no other king rooms available and that maintenance would not be available until the next day. We had to leave our stuff in the king room and sleep in a smaller room for the first night. Maintenance took care of the unit the following morning. We went back to our king room for the remainder of our stay. We could hear doors being slammed all around us for the 4 days and 3 nights we were there. We could also hear people walking around and stomping on the hallway above us. While housekeeping did leave us fresh towels in a bag outside of our room, they did not clean our room or remove trash for the duration of our stay. On the last day there, our thermostat stopped working. The lady that took care of breakfast was super sweet and they did have a nice breakfast layout. When we checked out, our total was higher than what was booked on the BW website. The lady at the desk at checkout said there was nothing she could do about it. I have reached out to the manager three times to rectify the situation, but nobody has bothered getting back with me. Doubt I will ever stay there again. Has the potential to be a nice place.

The place was brand new. The booking was messed up...I was supposed to have a king bed and was given a room with two fulls. Other than that, The stay was pleasant and the staff was friendly/helpful/professional.

I couldn't have been more comfortable staying away from my family than they made me at the two rivers Best Western!! I hope to take my family back to show them how comfortable I was ,so they don't worry about me when I'm on the road

Staff was not knowledgeable of reservations made by **********. She declined to let us in and said we owe money even though it was already paid for. I used one of my free stays and she said that we cant use those and can only use best western rewards and that they have nothing to do with **********. It ultimately got resolved but the hassel was unnecessary.

I stayed with my seven-year-old granddaughter and when we took showers that evening she has almost waist length hair there was barely enough shampoo and conditioner to use between the two of us. Between that and the soap to shower with the bottom of the tub was so slick that she fell and I almost did. I had to brace my feet along the sides of the tub to keep from slipping. There is no handlebar in the tub to hold onto or anything on the bottom of the tub to keep you from falling. At 70 years old that could have been bad. Otherwise everything was just lovely and we had a great overnight.

Cold shower, halls smelled, bed was bad. You could feel the springs and it made noise ever time u moved. Needs updated