Grosvenor Hotel Rugby

Absolutely disgusting. I wouldn’t recommend to ANYONE. Avoid at all costs, it legit better to sleep outside. Upon entering firstly you’re greeted by the smell of urine mixed with fabuloso cleaner. Keys are sticky and attached to a plastic markers, with your ‘room’ number etched in crayon. The rooms, my Lord are a sight. Sheets look like they have not been washed since opening; looks like blood, maybe dirt. It’s hard to be sure. Friendly creatures join you for the view of the bathroom 🙃. Don’t even bother going to reception and voicing your disdain for the absolute filth they expect people to sleep in. Tweedle Dee and Tweedle Dum will tell you they just took the hotel over from the last managers and haven’t checked all the rooms,BUT they want to give it to their customers. Joke. I’ve requested for my refund and just as sticky as the floor, so are the palms of these greedy people. I’m STILL waiting for my funds!!!! Please save yourself some trouble and go to the Travelodge down the road.

On arrival were shown the room up a flight of stairs sat on the bed it moved the mattress far too soft wallpaper curling up at edges, asked for another room the ceiling very badly repaired windows very poor we could not get a refund but too unhappy to stay so we left felt could not stay as on booking did not have a problem but then I have a problem with my knee making it hard to walk the resturant and bar were not open did not find out till a few days before and there were no restaurants or cafe close by and impossible to walk any where the rooms were very tired and not fit for rental

Worst hotel I’ve ever been in. Smallest bathroom I’ve ever been in. Stayed two nights came back early evening on day two only to find no room service had been hence no clean towels, bed not done, no bath mat and pillows so thin where are the supposed fluffy ones. Fire alarm went off on night one at 1am apparently set off by someone smoking in the room. Stayed in room 14.

The sheets were smudged with lipstick and mascara and in general the room was filthy. When I complained to reception about this, they did not do anything about this and they were very rude. I was told they would change the bed however on my return to the room this had not been done and it was disgusting.

Dirty bedsheets, looked like something from the titanic, someone's garden as our room view plus car park, which we had to pay £10 parking to leave car in, and oh aye football fans jumping on the beds above and kicking the door next to us to get in with they're mates, Mrs never got a wink of sleep coz of they're singing all night long this went on, misic blaring, No night manager. Place is a shambles. And that's the night before we drove home, and in the picture as u can see a coffee bottle ontop of a dusty wardrobe. AVOID THAT PLACE!

25/11/23 I stopped for one night in the hotel but I wouldn’t recommend it to anyone. The room is very cold, bedsheets are not very clean, the smell in the room and corridors are very bad. Definitely the place needs refurbishing and decorating.

The owners need to close this hotel renovate and then reopen for guests the room we stayed in was a health hazard there was mould on all of the window frames one pane of glass was broken bed uncomfortable

I do not wish to say negative things about the places I have stayed .. But it was just an overnight stop which you wouldn’t want to spend another minute in the double room that I had booked. Desperately in need of refreshing and having curtains and nets that were ripped/frayed in the dish water grey. The shower cubicle full of black mould and the carpet taken from the 1980’s The lighting so dim so to distract you from the horror that lay in the dark. Definitely not a good nights sleep.

Although reasonably priced the hotel is in need of a thorough refit. The room was large for a twin but had a grubby appearance. We were only there for one night (£10 extra for parking) and I have certainly stayed in worse value places. The lady on reception was very helpful at check in.