Hotel in zona Lumberjack's Candle Bridge, Rovaniemi

Noi eravamo alloggiati nella parte principale dell' hotel, quella più vecchia. Struttura con moquette usurata, finestre con molti spifferi.....anche la camera un po' vecchia , soprattutto il bagno usurato ma nel complesso confortevole e pulita. Spifferi alle finestre ma non c era freddo in quanto termosifoni molto caldi. Stanza silenziosa, si dorme bene. Pecca negativa nessun cuscino di scorta.....ho dormito per 3 notti col più basso , era una sottiletta.....cervicali a go go. Anche la carta igienica un rotolo al giorno in 4, chiesto chi faceva le pulizie uno in più ci ha detto di chiedere in reception.. Pulizia giornaliera ma come detto non puliscono le tazzine e non aggiungono le tisane. Fatto un giro nella zona sauna e piscina , erano ben tenute e pulite, piscina non mi sembrava così gelida contando che fuori c erano -30. Ristorante a buffet ma ben fornito e il cibo l ho trovato buono (va tenuto conto di dove siamo), personale molto cortese..... acqua naturale inclusa (le altre bevande sono a pagamento e i prezzi si sa che in Finlandia sono molto più alti che in Italia). Posizione ottima perché molto vicino sia ufficio escursioni che a quello per il ritiro materiale tecnico, così se c è qualche cosa da cambiare come è capitato a noi in un minuto si arriva , molti locali nei pressi della hotel e in 1 minuti si è sul fiume per una bellissima passeggiata.

La ricezione dell'hotel è molto amichevole, le strutture ambientali sono molto buone, vicino alla strada, molto conveniente. È possibile che ci sia un autobus vicino all'hotel per il villaggio di Santa Claus. È molto conveniente. La colazione dell'hotel è molto ricco, molto raccomandato

After reading the reviews and all the nice promises on their website, i had high hopes about this hôtel. How foolish was i?!? I wrote an email the week before our arrival to ask if an early checking at 2h instead of 4h could be possible as we had to prepare for our wedding. They’ve answered that they will ask the cleaning team to do the room first so we could enter it earlier. When we arrived there was no one available so we had to ring and wait for someone as it’s how this place work. The person who arrived 10 minutes later was really not nice nor polite. We felt like disturbing him when he told us that they never do early checking. When i told him i’ve sent an email about this 2 weeks before he said i was lying. Oh ok!?! As we had 2 hours to wait we’ve decided to use the safe locker room they are providing. There is only 10 lockers there. After 10 minutes of struggles to try to lock a locker with all our luggages inside, we had to go back upstair to ring the rude guy again. We’ve waited 10 minutes again for him. When he arrived he told us that the lockers were broken and unusable. No sign to tell us that or nothing, just figure this out yourself when he knew it was broken! There is only two seats in the entrance and there were already 4 people waiting there with their luggage. I asked him what we were then supposed to do and he told us to just leave all our stuff unattended and unlocked there, with everybody able to go through them. I asked him if he was serious and he told me ”if you don’t trust us you can leave with your luggage!” I told him that i don’t know him and with some reviews already talking about stolen stuff in the hôtel you can understand why! He was very rude so i told him i was going to film him and that’s when he said i could leave our stuff in our room while it was being cleaned. We’ve decided to do this and whild doing it we’ve met the cleaning team. Honestly they should be the ones dealing with guests while the rude guy should be left far from any hospitality job where you interact with humans! They told us nobody told them we’ve asked for early checking otherwise they would have done our room first, especially if we wrote an email way earlier to ask for this. Probably the rude guy who forgot how to do his job again! After all that we only had 30 minutes to wait LOL When entering the room, we’ve realised that the fire place is fake. If you wait for the heat or flames of a real fire place you’la be sadly disapointed. Just a fake very light colored ”flame”. The bathroom is one foot away from the bed and the toilets are in it with the shower and sink. There is just a small wall separating between your pillow and the toilet. Wonder why we don’t see this on their website??? The room is advertised as a room ”with view”. If a view on street work and an old building is ”a view” then this is true. (see my pics for that awesome view) People are smoking and drinking at night on the steps of the outside entrance so it’s always

Nel centro di Rovaniemi, ci sono molti supermercati e ristoranti intorno, e un centro commerciale. L'ufficio di tutti i tipi di attività è molto vicino, che è molto utile. L'alloggio è grande, con spazio per bambini e microonde, si può riscaldare cibo freddo e mangiare. La colazione è anche buona.

Buon hotel con ottima posizione centrale in Rovaniemi Accoglienza gentile alla reception: apprezzato il voucher per il ristorante e i drink di benvenuto al bar. Avevamo preso una stanza standard quindi non ci aspettavamo il top, infatti era piuttosto funzionale l'unica cosa si allagava un po il bagno facendo la doccia. Sauna carina, in legno, attrezzata e divisa per sesso (non scontato) Atmosfera gradevole sicuramente in inverno esprime il suo meglio. Staff molto gentile e amichevole. Complessivamente consigliato!!

Siamo tornati da poco da questo viaggio con un fascino unico, ci siamo affidati come sempre alla nostra agenzia di fiducia e anche questa volta scelta azzeccata, hotel nel centro città dove inizia l’area pedonale e servizi come taxi e bus a pochi metri e in più due centri commerciale quindi con almeno un po’ di vita, hotel pulito e secondo me recentemente ristrutturato con un bel servizio cordiale e buon buffet sia per cenare che colazione, lo consiglio. Buon viaggio

L’hotel si trova sulla collina della città, di conseguenza si trova a circa 10 minuti in macchina dal centro che corrispondo a circa 45 minuti a piedi. La struttura è molto moderna e avendo molte finestre si gode di un’ottima vista. Le camere sono molto belle ma piccoline (dalle foto sembrano più grandi). La colazione è ottima così come il ristorante che gode di ottima vista. Purtroppo durante il soggiorno ho avuto due problemi con la struttura. Il primo riguarda proprio l’arrivo, fatto il check-in ci era stato detto che c’era posto per la cena al ristorante ma una volta arrivati ci è stato detto di dovere aspettare un’ora che non avevano spazio quando la maggior parte dei tavoli erano vuoti. Siamo andati a chiedere in reception ma la ragazza che lavorava ha sbuffato quando le abbiamo chiesto di verificare e non ha collaborato in nessuno modo. Il secondo problema è stato il freddo in camera (il calorifero funzionava male) che è stato però risolto con una stufa portatile.

Arctic TreeHouse Hotel provides a unique blend of luxury comfort in the heart of Arctic nature, local Lappish traditions and modern Scandinavian design. Morning in the forest inspired the interior design for their Arctic TreeHouse Suites. The gentle, warm natural materials combined with light shades enhance the nest-like ambiance of the suites. Seven suites have a kitchenette and they can be connected to the adjacent rooms to form a family suite. Their five Arctic GlassHouses have two bedrooms that comfortably accommodate up to six persons. Each cabin has its own fireplace, sauna and kitchenette. The luxurious ArcticScene Executive Suites all have a separate living room and bedroom, and a special wellness area for a spa-like atmosphere. Their five Arctic GlassHouses have two bedrooms that comfortably accommodate up to six persons. Each cabin has its own fireplace, sauna and kitchenette. The luxurious ArcticScene Executive Suites all have a separate living room and bedroom, and a special wellness area for a spa-like atmosphere. Rakas Restaurant & Bar, located in the main building of Arctic TreeHouse Hotel, charms with its unique ambiance and menu of meals made from local ingredients prepared with a modern twist. As you sit beneath the pine cone lamps by the fireplace, the delicious flavors will create out-of-the-ordinary and divinely tasty moments. On their à la carte menu, created by award-winning chef and artist Petteri Luoto, every dish is an experience for all sense. Winter is perfect season to explore thrilling outdoor adventures in the real-life fairytale. Immerse yourself into snowy and mystical arctic nature with their extraordinary activities and create memories of a lifetime. Arctic TreeHouse Hotel and Lapland Luxury organized the perfect day showing us Santa Claus Secret Forest – Joulukka, an exclusive destination where you can experience the magic of Christmas privately. The unique surroundings of the Lappish forest, the enchanting programs full of Christmas magic and surprises, conducted specially for us and our nearest and dearest with a touch of local traditions, are guaranteed to delight guests with the highest standards – kids and adults alike. Come to visit them at Santa Claus Secret Forest – Joulukka and enjoy an unforgettable private meeting with Santa Claus, discover the secrets of the real elves and take part in fun holiday activities! Step Into Your Very Own Christmas Fairytale! Underneath the Arctic Circle, deep beneath the ground, lies Santa’s secret cavern! Do not miss joining their merry Elves on an unforgettable journey to the heart of Christmas at SantaPark, an indoor amu*****t park voted the top Christmas destination in the world. Hop on the Magic Train and travel through enchanting worlds, earn your very own diploma at the Elf School, cross the Arctic Circle underground and enter the cool realm of the Ice Princess, feel the crispy breath of winter in the Ice Gallery, enjoy the jolly Elf Show on the

Ci sono molti motivi per scegliere questa struttura, a partire dai glass igloo da dove abbiamo ammirato l’aurora, alla posizione. Direttamente dall’hotel infatti partono escursioni in motoslitta e con gli Husky, il che è particolarmente comodo. Tra l’altro le guide sono molto simpatiche e professionali. Il ristorante in stile tradizionale e il personale giovane e gentilissimo. Infine la posizione in mezzo alla foresta sulle sponde di un fiume, rende tutto ancora più perfetto!

Staying in the Santa’s Igloos Arctic Circle was a definitely a bucket list for us. Our igloo was comfortable, cozy and modern. Heated floors, and glass windows were just perfect for chasing the Auroras. Attention to little details were nice! We had an Aurora alert in our room and can send a message the staff through a tablet in our room. Our Igloo had a private outdoor jacuzzi and such a wonderful experience in the snow covered areas with forest view. The location was great, only short walking distance from the magical Santa Claus Village! Very nice and plentiful breakfast served in the main restaurant. Dinner menu including a great choice of Finnish dishes including Elk, Arctic Char and Scampi, all dishes had a nice presentation and were tasty. We had breakfast and 3 course delicious dinner from every day changing menu. There are a lot of activities to do and kids friendly if you’re traveling with the family. Hotel staff is very friendly and they can arrange all the activities for you! Hope to be back next year :)