Ski-Inn Hotel Pyhätunturi

Hotel terribile che ha rovinato il mio intero viaggio in Lapponia. Dopo essere sceso dall'aeroporto, l'unico autobus che poteva raggiungermi era l'autobus da 100 CNY. Ci sono volute un'ora o due per arrivare lì e l'autobus passava solo ogni quattro ore. Dopo essere arrivato lì, ho aspettato alla stazione degli autobus l'autobus non è arrivato, ho chiamato l'hotel per informarmi, ma l'hotel me lo ha confermato. Ho riattaccato subito dopo aver ricevuto il messaggio, ho riattaccato due volte e poi non ho risposto tre volte , Sono rimasto seduto ad una stazione di servizio tutta la notte. È stata una delle fermate peggiori d'Europa.

siamo stati qui in precedenza molti anni fa, l'hotel è confortevole, molto caldo e i letti sono molto comodi! una nuova aggiunta è stata un bollitore in camera e caffè e tè disponibili in un punto del corridoio. è estremamente vicino alle piste e dopo una passeggiata siamo stati in grado di vedere l'aurora boreale. Sfortunatamente a causa delle restrizioni del Covid la nostra cena di mezza pensione era al Colorado Grill, il cibo era eccellente e le porzioni generose, ma avremmo preferito la cena a buffet perché la scelta era limitata e non il tipo di cibo per tutte le sere, ma questo non è stato colpa dell'hotel! Il wifi andava bene, non abbiamo mai avuto problemi a ricevere un segnale e non abbiamo avuto problemi con il rumore dalle altre stanze. La TV aveva un paio di canali con programmi in inglese, dato che dovevamo passare molto tempo in camera la sera a causa dei blocchi, un canale di film in inglese sarebbe stato bello! ci torneremmo sicuramente perché mi piace sciare su piste ampie e tranquille!

Not a good start. Checked in with not much of a welcome by female receptionist, she gave us our key and pointed to some steps. Found our room and started to unpack when a man used a key pass and entered our room and then went out again and then came in again, and went out again…..we were baffled! A few minutes later the not so friendly receptionist came in to our room, (it would have been nice if she had knocked) saying that were in the wrong room….like we’d put ourselves in the room! She went out again and then came back saying we’re in the room and we’ll have to move. Next the Crystal Rep. knocked on the door and said they’d been a mistake and we’re been put in the wrong room and she would find out what room number were moving to (the receptionist never came back to apologised). Then the man came back and barged passed us and put his suitcase in the room and disappeared again! The Crystal Rep helped us move to the other room …..thank goodness for her - she said she would feedback to the hotel manager and the next day he apologised for the inconvenience and gave us a voucher for tea and cake …..we would have preferred the receptionist to apologise for entering the room twice and making out it was our fault that we were in the wrong room!! The room was very basic but clean and comfortable. …..there was a kettle as described but not tea, coffee, milk or sugar as described in a review we read. We didn’t steep properly as you can hear everything going on in the other rooms….we were woken up at 6am every morning to what can only be described as someone tap dancing in the room above. The hotel was filled with at least 95% of families that were on the Santa Package so a very noisy place, and our evening meals were not relaxing at all as the children were constantly running around in the restaurant and climbing over the furniture….it was manic. The food was good but not much of a selection - the Chefs in the kitchen were wonderful and served us with hot vegetarian meals. The breakfast selection was good but if you like warm portage and warm pancakes you will be disappointed as hot food was always luke warm ….as the the soup in the evenings and the water in the earn was never boiling.