Brit Hotel Confort Rouen Centre

出差住這裏，不錯。

Special motorbike parking. Within walking distance to town although not as central as I thought. Good budget accommodation, good sized rooms. coffee & food machine in reception if you missed the restaurant.

The rooms were extremely hot with no fans, and opening the window meant letting in loud traffic noise. The receptionist didn't seem to understand the booking system - we pre-paid for 4 rooms but were given only 3, meaning 2 adults and 2 children shared one small room, with no compensation by the hotel. She charged us again upon check-in as she didn't realise we had paid online. She kept shrugging and saying it's not her fault, which we agreed with but asked her what we should do, only to be met with another shrug. The couple checking in behind us had the same problem and grew frustrated when no solution or remorse was shown by the staff. To be refunded for the overpayment, we had to e-mail 4 times and received very rude responses until we mentioned logging an official complaint, ten we received a very polite apology and an immediate refund. Taxis were not convenient - one taxi driver took half of us then came back for the rest, meaning a lot of waiting time on both ends . Parking spaces are very limited and must be booked ahead. Overall, a stressful and unpleasant stay in crowded and hot rooms with bad service. Would advise to go to another hotel as there are plenty nearby.

Accueil commercial hormis une femme a lunettes très désagréable et se prend pour la patronne. Equipements vieillissant, 1 seule prise de courant pour une chambre à deux avec une connexion internet très faible. Hygiène des chambres douteuses. Attention au prix des chambres car au lieu des 60 euros pour un chambre standard j'ai été facturé 85 euros. Ne rien oublier dans les chambres car cela disparaît et classé sans suite. A éviter fortement et se diriger vers le B&B hôtel "Rive gauche" ou les prestations n'ont rien a voir et surtout pour le même prix.

Si seulement j'avais pu mettre 0... Aucune connexion wifi dans la chambre... Très pratique alors que l'hôtel est classé affaires!!!! Odeurs de sueurs dans la chambre, irrespirable, à croire que le précédent occupant était parti depuis 5 min, sans que la chambre ait été nettoyée... D'un niveau pire qu'un formule 1, c'est dire ! A éviter à tout prix!!!