Hôtel Cardinal

Posizione meravigliosa! Splendida stanza angolare soleggiata con vista sulla piazza e sulla cattedrale. (Ma anche persiane in acciaio se vuoi dormire fino a tardi.) Pulizia impeccabile. Colazione deliziosa e a prezzi ragionevoli in una sala colazioni molto elegante e accogliente. (Nota che questa è un'attività in loco, gestita direttamente dal proprietario, quindi c'è un'atmosfera molto personale, ma potrebbe essere necessario chiamare il numero indicato sulla porta d'ingresso per essere ammessi. Il proprietario ci ha fatto sentire come ospiti onorati.) Ci tornerò.

Bell'hotel in buona posizione, anche se c'era rumore dalla piazza (era venerdì sera). La stanza che mi hanno dato non era per niente come la stanza superior prenotata secondo il sito web. Era piccola e in soffitta. Non c'era il balcone come pubblicizzato. Si è scoperto che la nostra stanza era stata data ad altri ospiti che non erano soddisfatti della loro stanza. Nessuna scusa o sconto. Inoltre, non c'era nessuno alla reception quando siamo arrivati ​​e non siamo riusciti a entrare senza un codice. Abbiamo dovuto aspettare a lungo che un altro ospite uscisse e poi fare una telefonata. Non mi ha impressionato.

To be able to open the curtains in my room and see the famous cathedral framed by the window was an experience that can't be beat. The room was simple but very clean and comfortable. The bathroom had a nice shower and towels. The door is usually locked unless someone is actually at the desk. You will receive a PIN for the keypad so you can come and go easily. The location is fantastic, and one can walk for hours along the cobblestone streets and alleys exploring markets and shops.

Wonderful location. Very nice accomdation. Only caveat is the difficulty getting our luggage from our car to the hotel as there is no real parking for the hotel (it's located on the central cathedral plaza). Maybe the hotel could figure out a way to accomodate travelers with luggage and let them know in advance what their options are?

In the hearth's of Rouen historic centre, facing the cathedral, the hotel's location is perfect. There is a public parking at walking distance from the hotel. The rooms are quite small but comfortable. The breakfast is good. Value for money

This hotel is centrally located, right next to the Cathedral, but that is the only thing it has going for it. It is not accessible by car- which nobody tells you- and nobody picked up the phone when we called several times for assistance. The room was large but very basically furnished. No coffee or tea, not even a bottle of water! The doors were closed when we arrived and we had to call another phone number to gain admittance. There was no electricity in our room the first night and nobody answered any of the available phone numbers to assist us. We had to go looking for someone to assist us to restore electricity to our room. There was no a/c or fan in our room, which meant we had to sleep with our windows open. The area is quite noisy till late at night, so that was not restful. In the 2 days we stayed there, there was nobody at the reception at any time. At €200 per night, one expects better service than this nonsense. Our complaints fell on shrugs and deaf ears. Extremely poor service and terrible value for money. Never again will we stay here.