Hotel in zona Campus Saint Marc, Rouen

This is a fabulous hotel - as nice as it looks from the photos. We had a triple room which included a king size bed and a sofa sleeper for our grown (petite) daughter; we all agreed that the beds and bedding were unusually comfortable. Our bathroom was huge and well-appointed, the water pressure was perfect and maintained consistent temperature (a frequent problem we've found elsewhere in France). There were plenty of outlets for our devices and the internet service was strong and reliable. The hotel staff was excellent, starting with the young man who came out to help us navigate to the hotel past construction which blocked the road; the restaurant and bar staff were equally helpful, and the housekeeping staff were all friendly and professional. Our triple suite was right over the main entry so we had a view into the charming medieval courtyard, and the windows opened to allow fresh air. Aside from a reception lobby, there is a large, airy lounge offering cocktails and snacks, perfect after a day of walking. The only less than perfect note to this hotel was its breakfast buffet which was not as extensive as we have experienced in hotels of similar quality; there was no coffee station, for instance, allowing guests to obtain their own coffee or tea - everything had to be ordered from wait staff. And by the mid-point of the breakfast service, foods were not replenished, so arriving in the last hour meant sometimes scraping the bottom of the bowl - literally. Still, this is a minor point for a hotel otherwise so beautiful and well-managed and located so perfectly to see the fascinating parts of this lovely city. We'd stay at the Hotel de Bourgtheroulde again in a heartbeat and will recommend it to friends and family. Note: there are stairs throughout - to the entry, the lounge, to the rooms from the elevator lobby, etc. - not a problem for us but it would be if we'd had mobility issues.

L’albergo e’ in posizione centrale, comodo per raggiungere le attrazioni principali. Pulito, silenzioso, curato. Letto molto comodo, riposo assicurato. Non metto 5 solo perché non ho trovato accappatoio e ciabattine. Per il resto tutto perfetto.Il bollitore in camera con te e caffè. Colazione ottima e garage a pagamento sotto l’hotel. Personale molto gentile ed accogliente.

I like stories written in lobbies, corridors, and rooms! The hotel has nice and essential amenities. The location is excellent in the city center close to restaurants and almost all points of interest. Breakfast is ok, but a little expensive. There are no slippers or carpets in the room and this is a little disappointing in the cold season.

Positives. Easy to find. In good location, 5-10 minute walk from historic centre. Secure parking available. Relatively cheap. Reception staff were lovely and helpful. Bed Linen seemed clean. From there on its pretty negative. Parking is tight and limited. (i saw two people scrape their cars on walls and ceilings within 15 mins). Inconveniently placed concrete curbs and bollards make it tricky to get in and out with anything larger than a hatchback. Also had to block the entrance for everyone else whilst my wife got the access key from reception as there isn't a waiting bay for new arrivals outside the hotel. Hotel interior was dated and scruffy. Carpets dirty, reception smells of stale cigarettes. Overflowing cigarette ashtrays in the garden/terrace (which is basically the dead space between buildings filled with garden furniture. Room was small, dated decor, and lots of things were broken. Bed had a massive dip in it where springs had broken. Bath had black mould around. Light fixtures and telephone was handing off the wall. Hairdryer in bathroom was broken. Curtain didn’t pull far enough so room was bathed in light from 5:00. Walls paper thin. Unusual layout for hotel room, bathroom next to main bed. Toilet literally 1 metre from your bedside table (not much privacy). Had to sit on toilet at an angle because I could fit my knees in otherwise. Unfortunately there was a lack of care given to cleaning. Dust and hair under beds. We had used tea making kit still in the tray, and the toilet roll (which is housed in a black box rather than being lose) hadn’t been checked meaning we ran out after two sheets. Black mould around the bath. We were only given two towels despite them knowing we were three. Given shower gel to use as hand soap. Only 1 pillow each. Great location if you want to walk into town easily. Only 5 mins from historical centre. Although I would add that its right next to a massive busy road. Our room was at the back of the building on a working night so this didn’t affect us. (back of the room overlooks the smoking garden so it could be noisy if there were people out there). Reception staff really lovely, spoke very good English, and were accommodating of our terrible attempts at French. Breakfast was basic (continental style). Toast, jams, low quality patisseries. Sweaty jambon and fromage in a fridge cabinet, cereal, hot dogs ??? Yogurts and juice. Coffee machine. Tea making facility. Tubs of varying quality fruit salad. Most of the residents on the Wednesday morning that we attended seemed to be preparing for work. I assume that this hotel stays afloat by doing as little as possible but keeping things cheap so that they appeal to businesses trying to minimise cost. All in all it was a convenient place to stay for one night on our way through. But I wouldn’t stay here again even if it was half the price. Plenty of better options unless you are last minute desperate.

Albergo di nuova costruzione, pulito, funzionale. Le parti comuni sono molto spaziose e luminose. Parcheggio gratuito esterno o interno a pagamento. Camera funzionale e pulita. In 3 con letto aggiuntivo a scomparsa non proprio spaziosa ma per un soggiorno da turista pienamente soddisfacente. Aria condizionata sempre funzionante. Abbastanza vicino al centro, raggiungibile senza problemi con i mezzi pubblici o in auto. Qualità prezzo eccezionale

Un super parcheggio , un accogliente piacevole e competente, un ristorante conveniente e costoso , un servizio sorridente e professionale.Abbiamo apprezzato la camera , piccola ma ben distribuita , la doccia anti-spazzatura !

Personale amichevole e utile. Abbiamo avuto un check-in tardivo, ma siamo stati amici benvenuti. Anche il colazione è stato sorprendentemente buono. Qualcosa per il gusto di tutti. Belle camere giuste, silenzioso e buon doccia/toilette Parcheggio è 8 euro, colazione è 8 euro. Se non ti importa di parcheggiare la macchina in strada, può risparmiare qualche denaro.

We stayed here for a long weekend in April, it is a lovely hotel, clean, comfortable and in a very quiet location. It is a short drive from the centre of Rouen or a very easy ride on the bus, which is free on Saturdays! The restaurant is very nice and very reasonably priced for a set 2 course dinner. Breakfast was lovely with plenty of choice too. The staff were very friendly and helpful, Karen in particularly went above and beyond to help us with information for the buses and the new low emission zone stickers that are now required for Rouen. Private parking which was ideal for our motorbikes and a lovely garden to sit in if the weather is nice. Highly recommended.