Kowhai Motel Rotorua

在這邊住了，兩個晚上都是用走路的到市區閒晃，我們錯過了入住的時間，但是服務員很貼心的將便利貼貼在門口讓我們可以順利地入住。

Oh dear, where do I start? The unit (16) had a strange smell on entry......not the Rotorua pong we all know....but stale and greasy. The kitchen was beyond usable and the fridge was mucky. Stored a few wrapped goods in the larder but wouldn't use glassware, crockery or cutlery. Bathroom also needed better cleaning: base of shower door and windowledges were dirty. There is nothing welcoming in this unit.....no pictures, no clocks, no colour anywhere other than the bedding. Which brings me to the bedroom......there's nowhere to store clothes: in each of the bedrooms there is a cupboard but it has no shelves or rail and could barely be opened due to the position of the bed. Under the bed was in need of a Hoover. The lounge is OK although furniture could do with replacing.....just old and past its best. The whole place is soul-less. Car park is difficult to negotiate. Now there are a few good points: Location - an easy walk into town: the unit has Sky TV: Beds were comfortable and towels good quality. I mentioned my concerns at checkout but received no apology / explanation, just a smile and told that this was the only room available..... Sorry Kowhai Motel.....I am very disappointed. You can do better.

This place was an actual Rubbish Tip. We arrived late and had to book a room for $180 Aus. The room was old and tatty. There was a pervading smell within the unit and it was not the local hotsprings. It was a smell of rotten smell fighting the smell of a powerful disinfectant. There were cockroaches in the room and someone elses medicine under the fridge. I demanded and received a $100 discount