Pierre & Vacances Mallorca Deya Apartamentos

Clean and spacious apartment. Fabulous views across the bay from the balcony. Shower great, but bathroom flooded a bit after use. The bedding and towels were fresh and clean. Great location, plenty of shops and bars around, and the beach was a 10 minute walk. Staff pleasant and helpful. Pool area clean and plenty of beds.

Firstly i would like to say the receptionist are all rude!! secondly on our first night we had 4 random boys enter our room at 5am and got given a key by the receptionist they were told it was there room, after speaking to the receptionist about this incident they told us a mistake was made and we were put under the wrong room! pretty big mistake to be made seeming they had all our information photos of passports etc god knows where? if there was a fire they wouldn’t even know! to top that when we confronted the man about it he got in my face and told us to go back to bed no reassurance nothing that someone wasn’t going to be walking in again! there’s no warning about being charged 200 deposit per room on the website and on top of that to pay another 60 for tax! i really really wouldn’t recommend this hotel it is not safe you don’t feel welcome here at all certainly isn’t worth wasting your money on a 3star which we would all say it’s a 1!

The rooms are OK but are bathroom was full of ants and smells of the drains and water from upstairs was dripping from there bathroom into ours my wife and I felt like little things were jumping on us and she got bitten quite badly we stayed for a week and our room wasn't cleaned till our second last day then again the next our last day we had to buy our own toilet rolls the location was right next to the noisy area if that's your thing I made the wise decision to bring ear plugs which helped but the staff were all very friendly but I wouldn't go back but if your there for a stag or hen do then you'll probably enjoy it

This so-called “hotel” is an absolute disgrace. From the second we arrived, we were scammed with a €200 deposit that was NEVER mentioned when booking. When we questioned it, the receptionist Gabrielle, screamed at us like we were an inconvenience and actually told us to go somewhere else if we didn’t like it. The rudest, most aggressive “staff member” I’ve ever dealt with and that set the tone for the entire nightmare. The rooms? Filthy, worn-out, and unhygienic. No housekeeping whatsoever you’re expected to clean the room yourself on holiday. Sheets and towels are never replaced, bins overflow, and everything is sticky and grimy. It honestly felt dirty just being inside. And if you value your safety avoid at all costs. Guests were openly complaining about thefts and strangers entering their rooms. There’s no security, no staff presence, and absolutely no care for guests’ wellbeing. I never once felt comfortable or safe here. The whole place is loud, chaotic, and falling apart. Reception staff couldn’t care less, and the groups of people hanging around were disgusting and made the atmosphere unbearable. This is NOT a holiday environment it’s a disaster zone. As for Santa Ponsa itself dead, depressing, and with nothing to do. If you’re expecting a fun or lively holiday destination, you will be sorely disappointed. ⚠️ Bottom line: Pierre & Vacances Mallorca Deya is one of the WORST travel experiences I’ve ever had. Hidden charges, abusive staff, filthy rooms, zero security, and a dreadful location. It ruined our trip. Please don’t waste your money here go literally anywhere else. Staying here is a mistake you will regret.