APX Parramatta

We were very impressed with APX Apartments. The staff were helpful, friendly and happy to help. The rooms were spacious, well appointed and clean. The only downside was the Dishwasher needed to be replaced, as it was rusting inside & didn't clean the dishes very well & we weren't aware that there were no elevators to access the upper units.

Good location close to where I had to be for working week and to catch up with friends. All went well until my grocery bag that I had left on the kitchen bench next to the coffee/tea was mistaken” for rubbish after it had been in the same place for 7 days. APX followed up with cleaning company and I was to provide a list of what was mistakenly taken . I later received message from APX to provide my banking details for refund to be passed on to a cleaning company. I did not feel comfortable in providing my banking details so just accepted the write off of approx $40 but later realised I had another product Manuka honey that would have pushed the approx cost up to $60 but still not comfortable to provide banking details . All up I’ve learnt not to be lazy and to pack my stuff into a cupboard and that could have prevented this “mistake “. Would I use same location again - yes but will pack everything away .

Place is actually really nice looks a little old on the outside but the 1 bedroom apartment my husband our 10month old and myself are staying in is very decent very spacious (our 10month old is loving it the most crawls everywhere) it feels very homely like, has all the kitchen utensils and the staff that I’ve met so far have been excellent friendly. 👍🏾

We were put in a highway fronting room. The traffic was non- stop until about 12pm and then the roadworks started until 5am. then next door turned on their shower and it made a massive noise in our room. Location - good for our purpose. Never again though.

Definitely wont visit this terrible place again. First, its state that security bond can be pay by cash on Trip.com, but the reception told me they don’t accept cash, its only can be paying by credit card. She ask for my card details and CVC for record! Second, I book a double bed and king bed apartment from Trip.com, when i checked in they told me they don’t have this kind of room!

Service was good we reach at 12 and the receptionwas close the they send the guy wo do all the process of check-in which was great, but there were cockroaches in the toilet.