Rosewood Inn & Suites

The facility was pretty nice I would stay there again. As far as Trip.com I’m not sure I’d go through your company again

Front desk was welcoming and instantly made me feel comfortable

As a frequent traveler, I have stayed at a variety of hotels and motels, ranging from luxury resorts to budget-friendly accommodations. However, my recent experience at Days Inn has left a sour taste in my mouth and I feel an obligation to share my story. Upon arrival, my significant other and I were greeted with friendly staff and a clean lobby, giving us a positive first impression. We checked into our room and everything seemed to be in order. The room itself was spacious and the bed was comfortable. However, our pleasant stay quickly turned into a nightmare as soon as the owner took over the front desk. Let me put it this way, I would never recommend staying at Days Inn to anyone. The owner's smug attitude and delusions of grandeur were evident from the moment he spoke to us. He insulted both me and my significant other by talking to us as if we were lowlifes, and even insinuated that my credit card was stolen despite showing him my ID. It was clear that he held a sense of superiority over his guests, which was extremely off-putting. To make matters worse, the owner's behavior was not limited to just us. He spoke rudely to other guests as well, making me question his professionalism and customer service skills. As a paying guest, I expect to be treated with respect and not be made to feel inferior by the person running the establishment. In addition, we were disappointed to find out that there were no phones in the rooms. As someone who travels for business, having a phone in the room is essential for making important calls and staying connected. It was inconvenient to have to use our personal cell phones for everything. To top it off, the owner had me pay a deposit upon check-in that he never returned. When I asked for it before checking out, he was nowhere to be found and I was forced to leave without it. This was unacceptable and left a bad taste in my mouth. Overall, my stay at Days Inn was a huge disappointment. While the rooms may have been comfortable and the staff pleasant, the owner's unprofessional and disrespectful behavior ruined the entire experience. I would advise anyone considering staying at Days Inn to think twice and look for other options. Trust me, you'll thank me later.