Monte-Carlo Beach

We visited this hotel once before for breakfast and lunch and really enjoyed it so we returned for 4days and we loved it the views are amazing are room was excellent food from breakfast too lunch evening meals were delicious when we went out in the evenings there was a driver that would pick us up if we had trouble getting taxi home from our hotel the reception staff were so helpful they would help us book fantastic restaurants around can’t thank you enough see you next year xxxx

This is our second time to stay in this property and we were blown away with the exceptional service! Let’s start with the director of f&b Romain Rigoni: on our first day, Romain recognized us (he only met us once last year in the crowded Cafe de Paris) and welcomed us back. He was always available even during his days off and ensured that our f&b requests are met. He takes the time to come up to a guest and chit chat, genuinely listening and ensuring that they’re having a wonderful time, yet being professional and discreet. Hardworking person, we see him by the pool, at the garden, and all around the hotel all the time. Breakfast: Florine, Eva, Roberta, and Sylvain made our breakfast experience wonderful. Nice touch from Florine to recognize us from last year! They made sure that we have everything we needed without us asking or following up. The simple attention to details such as fixing the umbrella so our child doesn’t stay under the sun is well appreciated. La Vigie: Didier the sommelier has helped us well and recommended amazing selection of wines. Whenever the restaurant is busy, he helps the other servers by attending to other guests. Emma was exceptional. Her energy and warmth while serving guests is palpable. It was a pleasure to be served by her as she was not pushy with menus yet can recommend well. Reception: Celine of concierge did an amazing job in arranging a surprise for my husband’s 40th birthday. She went out of her way to call people and bring in a specific request I had. She not only delivered but ensured that everything went well. Emilie of Reception handled our requests and bookings with ease. She ensured that our next reservation was in place. Garden/ Beach: Lucas despite working under the scorching heat always greeted us and assisted us cheerfully. His attention to guests, checking up on us from time to time if everything is good is such a nice touch. He made us feel special and important. Jeremias who took care of our f&b orders since last year has always ensured we were attended to. He is the easiest to call as he pays attention to the guests including us.