Romulus: hotel a 2 stelle

Abbiamo amato il nostro soggiorno all'aeroporto di Clarion Hotel Metro Detroit! Eravamo in mezzo a un movimento e ci siamo trasferiti qui due volte la settimana scorsa per 8 giorni. Era anche abbastanza pulito! Era conveniente e vicino al mio lavoro. È stato bello avere anche una bella piscina e anche se non ho avuto la possibilità di nuotare nei giorni caldi, mi sono piaciuto il terreno e il paesaggio! Così rilassante! Il colazione gratuita era anche bello con waffles, uova e salsa. Non ho alcuna denuncia e la scelgo e la raccomandavo come uno dei miei preferiti ora in questo settore dall'aeroporto, per il prezzo, la posizione e le attrezzature.

Il servizio è discreto e attento. La posizione è una componente centrale del mio viaggio quotidiano e sono in grado di fare viaggi in autostrada più veloci in molte direzioni. Attualmente non vengono serviti pasti a causa del Covid-19. Il personale è molto diretto e aggressivo quando si tratta di sicurezza e si muove con cautela in questo momento di grande sfida e difficoltà. La mia scelta personale e confortevole delle suite Quality Inn.

Adoro stare all'American Inn Suites Sono sempre qui, il personale è fantastico e il manager Jenn è fantastico! ! !

We stayed overnight on January, 6/23 in Room 203 at the Holiday Inn Express- Detroit Metro Airport 7680 Merriman Road Romulus, MI 48174 Upon entering our room we noticed a soiled cleaning cloth on the floor in the bathroom. We also noticed the sink did not drain properly, there were no glasses for water and the TV and Remote did not work properly. The remote did not control the TV and the TV audio and video kept pausing repeatedly making it impossible to watch anything. We called down to the front desk, but the girl was busy with check-ins, and said she would come up later. She did not come up but we assumed she had either just been too busy or forgotten, which is understandable. The USB ports to charge our phones underneath the TV did not work as they were too loose and the cords kept falling out. I also was never asked if I was an IHG Member upon check-in or check-out, and received no points for my stay. This is just a personal preference, but one other thing we didn’t care for were the toiletries not being individual samples as it seems unsanitary because of COVID. I reached out to IHG on Twitter on January 7 and received a response right away. They reached out to the Hotel Manager to investigate and said I would hear from her. I received an email from the Hotel Manager January 10 stating she knew nothing about my concerns, so I forwarded her a list of issues we experienced. Finally, on Monday, January 16 after receiving no response from the Manager, I called the Hotel and asked for the Manger, who maintains she did not receive my email, which was a direct reply to hers. She offered me 8000 points, which I did not receive. This Hotel stay was the first night of our 2 week vacation. The first since COVID. I am not impressed by the apparent disregard for patrons by the Hotel Management. January 18, twelve days after our stay, and there was still no resolution, which is completely unacceptable Customer Service. No one should have had to deal with this while vacationing. Just to follow up, IHG Twitter added 10,000 points to my account, and I received 1,468 points for the stay. It appears 5,000 points were added as well, from the Hotel Management? Unsure? I do not enjoy leaving a bad review but also do not appreciate having concerns/issues seemingly dismissed as unimportant, and for that reason alone we WILL NOT be staying in this location again. P.S. I was unable to upload any pictures as the site will not work.

DON’T stay at this hotel!!!! Filthy, beds are low and hard as a brick. Bathtubs and sinks are stained. Microwave was dirty. I was switched to another room that wasn’t much better. No lightbulbs in the lamps. The bathroom sink was stopped up and the bathroom door wouldn’t close.The crank to the window was broken and sticking out in a dangerous way. The hallways were dirty, the trash was full EVERYWhERE! There is a mandatory cash deposit that you are not made aware of until check in. I would never ever ever stay here again and neither should you.

A predictable, in the very best way, stay at the Hampton Inn & Suites Detroit/Airport-Romulus. The front desk staff was friendly and professional, the room was clean and comfortable, the fitness center was solid, Wi-Fi was fast and reliable, and breakfast was adequately stocked. The airport shuttle was reliable. The hotel is conveniently located near the Detroit Airport, with several restaurants and convenience stores within easy walking distance. The rooms were quiet, both from neighbors and also from airport noise. In short, while there are lots of hotels near DTW, the Hampton Inn & Suites is an excellent choice for its location, value, and comfort.

Nice one night stay over after a long flight. Prompt courteous check in process, clean room, restaurants nearby made for a nice experience. This is an airport budget option hotel. Therefore, you won't get a shoe shine or valet service. However, for a night's rest it was just fine.

La stanza è pulita e spaziosa, e c'è una navetta, ma è il punto uno e l'altro che non ricordo.

Buona per il prezzo pagato. Era consentito di controllare in un po 'di tempo. Camera migliore del tetto rosso. Gli asciugamani potrebbero essere più nuovi. Le lastre da letto, coperte di poltrona potrebbero essere ferrosi. Pulizia più profonda della camera da bagno sarebbe grande. Internet non funzionava bene. Il parcheggio ha bisogno di pulizia. Buon hotel per la zona di Detroit.

Hotel decente per soggiornare una notte. Vicino all'aeroporto e il servizio di navetta è stato molto utile. Le strutture della stanza erano buone, ma la pulizia non era la migliore. Ci sono alcuni posti da mangiare intorno al posto, quindi è un altro vantaggio. Rimarrò certamente qui, se necessario.