Premier Inn London Romford West

Check-in ok, the room was clean but like a sweatbox, two fans were in the room but were simply blowing hot air round the room, this hotel desperately needs aircon, I have stayed in many hotels over the years and this one is amongst the worst, the bath panel was delaminating and so was the inspection hatch next to the sink, the skirting board was rotten next to the bath, the toilet paper was the worst I have ever used, you get better in a motorway service station, considering the cost per night, this one is awful!

I recently stayed at this hotel and couldn’t be more pleased with the experience. From the moment I arrived, the staff was welcoming, professional, and incredibly attentive. The room was spotless, modern, and beautifully furnished, with a comfortable bed and all the amenities I needed.

This hotel is outstanding because of the staff. Thank you Gyna. Evelina and Eldita for being so friendly, caring and helpful and ensuring I had everything I need. Nothing was too much for them. It makes all the difference. I’ve stayed here a few times and they have always been so accommodating. I thoroughly recommend this hotel.