Innsiderome

Great location! Close proximity to Vatican City and major sites like the Pantheon. Loved the location and would consider staying here again. One negative was that our air conditioner did not work correctly. We reached out to management and left a voicemail letting them know of the situation. They never called back which left my husband YouTubing videos on how to fix the air conditioner. Fortunately it started to work after that. Other than that the property and location was great!

We had contacted the property detailing our arrival. This was a Sunday. Nobody was there to open the door. This is a building with a main door and different tenants occupy different floors. This is not a hotel or hostel, but rather a floor with some bedrooms. We made several calls to the owner. She does not pick up the phone. She returns calls after you hang up. She gave us the code and we entered after an hour of waiting in the street. We asked for two beds, and the second bed was a sofa that had no blankets. The shower clogged and puddled. The linens were not clean. There were insects in the bedspread inside the closet. The owner called her sister to come and clean and disinfect. After all of this, the owner was willing to help. During the 8 days we stayed, they only had the cleaning lady come once. We saw her other days, but she only had not been hired to clean the other days. The location is good and the bus stop is at the front door. There is no permanent staff on site.

This place is a disaster. By far the worst place I stayed in Italy. Cassandra, the property manager, never responded to us after we asked her if the room had been cleaned (the trash can was full with disgusting stuff like masks and tampons). The room is also not as advertised. There were only 2 really thin pillows. We asked for more pillows upon booking. She responded with 2 couch cushions. She never responded to me again, even upon checkout. Very unprofessional. I would never stay here again.

The location is spectacular- a block from the Vatican and all the beautiful churches and museums. This property seems to be an apartment converted into multiple rooms so there is no reception area but once in the room it is comfortable. It was quiet and had everything you need.