Utente ospite
2 aprile 2023
We stayed 4 nights in this hotel, located in a 13th century defensive tower.. Because it is a tower, there is only 1 room per floor. Steps were cramped, winding and very dark, we did not take them much. The elevator was a tiny box. Reception persons were nice, but not very helpful and most of the time no one was at the desk . We were on the 4th floor. And it was difficult to maneuver into the room because the very small elevator opened entirely onto the tiny landing right in front of your door, so you had maneuver out as far as you could to get out of the elevator, and close the elevator door to then access the room. The staircase was so dark it was hard to find the keyhole in the door. There was a small bedroom, small bathroom and side room, that had a couch facing a dresser and a table facing a wall—it wasn’t very practical to use except for hanging our clothes and storing suitcases. The floor was stone and it had a nice high, beamed ceiling. The bathroom was modern and nice. The towel warmer did not work. We told the front desk person about this the first day, but it was not fixed and there was no follow up. It would have been helpful to have this, as we were caught in a rain/hailstorm during our stay and had s lot of wet clothes to dry. Our room was made up nicely everyday, but the floor seemed dirty and not well cleaned. The bed was large and comfortable. GREAT pillows and top quality sheets. The temperature was in the 60’s in March and cool, but our toom was hot and stuffy so we we slept with the windows cracked. We were on a Main Street so traffic was loud until about 11 pm. The rooftop terrace is accessed only by a scary climb up a spiral staircase with glass steps at the very end. The view was nice, but it was not practical to spend any there time there. We didn’t go back. As noted in other reviews there is NO breakfast as advertised and our room and bathroom were not spacious and did not look similar to the photos provided. It was a good location with easy access to Forum, Trevi fountain Spanish Steps and many nice restaurants (that we found ourselves). In short, we were in 2 other large cities in Europe and this was the least desirable stay. We would not stay here again.
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