Vatican Grand Suite

Ho prenotato il posto con una valutazione di 9,8 ma gli darei un 4. Siamo arrivati ​​alle 15:00 senza leggere l'e-mail di prenotazione per organizzare il check-in dopo l'1:00 (insolito) e nessuno in casa dopo l'1:00, quindi finalmente siamo riusciti a contattare il personale e dopo aver aspettato un po' tempo alla porta o alle suite, il personale è arrivato con le chiavi. Quando andai a fare la doccia quel pomeriggio, senza acqua calda. Quella sera, al ritorno dalla cena, l'inserimento del codice elettronico non funzionava bene e dopo numerosi tentativi, ci ha fatto entrare. Il giorno dopo, dopo tutta la giornata in giro per la città, al ritorno, l'inserimento della combinazione elettronica non funzionava affatto e aspettando fuori dall'appartamento per circa 40 minuti fino all'arrivo del personale per sistemare. Ancora una volta senza acqua calda e il personale ne è stato informato nuovamente poiché non è stato risolto dalla notifica anticipata del mattino. La colazione era pubblicizzata come buona e veniva consegnata in camera alla suite e quando siamo arrivati, abbiamo scoperto che avevamo un biglietto per un bar in fondo alla strada ed è stato deludente perché venivano forniti caffè, succo di frutta e croissant quando tutti gli altri b&b in Italia servono più di un mese frutta/yogurt/muesli/colazione inglese e la solita cucina italiana. Nel complesso, non soddisfatto e non lo consiglierei.

The room was very clean and comfortable. The young lady who brought our breakfast and cleaned the room was very friendly. The checkin and out process was very smooth. It is located within walking distance of major attractions and in a great neighborhood. Definitely would stay there again.

don't be fooled by the name. it's an apar**ent. someone has bought floor 1 and converted all the apar**ents into "Hotel" everything was responsive, the breakfast was terrible, 4 toasts, 2 juices of bad taste, 2, coffee, marmalade bags on a cart driven into the room. disgusting, no egg, no cheese, nothing. Very Bad . mold in the shower, electrical sockets loose, I can't even write the rest..

This is not a hotel, more like an Airbnb. There is no reception. It’s a flat in a building with 4 rooms. You need to call a person to checkin who gives you directions to get the keys. Did not like the process at all. The room size and bathroom was decent but very outdated. Breakfast is served to your room and very basic. I booked this property because of the ratings which are very untrue. The only positive thing about the property is the neighbourhood. It’s very quite and there are good restaurants around it. Long walk to the main attractions.

The owner of this property is very dishonest. THIS IS NOT AN HOTEL! There was no heating and attempts to contact the owner was unsuccessful. We did not stay there and the owner charged my credit card the full fee and has not been answering any of the emails or messages from ******* or me. Imagine if something else happened to you there all you would hear is to contact the owner who is not answering. The apar**ent is in like an alley that does not look safe. When our taxi dropped us off and we were unable to reach the owner we were so scared that he was going to leave us there in the dark. Luckily someone who lived on the building came out to walk the dog and could helped us. Do not trust this property. I would also suggest that you be very careful with the bookings being done on ******* as apparently they let anyone register there homes and take persons money with no concern for customer safety. If you want an airbnb use that site. If I could give minus 0 I would. Why did he agree to give us a refund and then not respond to any calls or messages even telling the ******* persons that he will only speak with persons who speak Italian. DISHONEST!!!!!