Roma dei Papi - Hotel de Charme

Roma Dei Papi was a breath of fresh air after a long, awful day of travel. We were in a horrible jam as our hotel in Rome-HOTEL BELLI lied and said we cancelled our prepaid room for which we had documentation for thru Agoda and then HOTEL BELLI proceeded to advertise that same room on the internet for 1000 euros. Apparently, this is not an uncommon occurrence so please beware! We were exhausted and upset with no place to go and literally walking the streets of Rome with heavy bags. Thank God for Roma Dei Papi! Stephano, the manager welcomed us in like family and soothed us. The hotel was chic and clean, and he had a cappuccino maker and cold drinks in our hotel room. Even when he was not at the front desk, he was immediately available and helpful via text and helped us through our trip answering questions, arranging a taxi to the airport, etc. The only thing was the room was a bit pricey at around 300 euros but that is also because I am comparing it to Portland, OR USA prices which is not really fair in comparison to a city like in Rome, and again we were literally a last minute booking and desperate. I would stay there again! Roma Dei Papi was by far the best place we stayed in during our trip to Italy from safety, friendliness, cleanliness, etc. The location is great. It felt cozy, clean, secure and we were able to easily walk to restaurants, shops and the Vatican. Highly recommend. Thank you, Stephano!