limehome Rome Via Fortebraccio

I booked by mistake after after 3 minutes tried to cancel, they refused, so we went. I found out later from them that they could have cancelled but they decided to be greedy and we ended up suffering as we had booked the wrong location by mistake. The phone number was wrong on the emails, so I couldn't call them. There is no reception, no one to talk to and that system works fine, as long as nothing goes wrong. Unfortunately, it seems we were one of the very first guests in that apartment and the apartment was very cold on arrival. We also discovered that the washing machine water pipe hasn't been turned on so that wasn't working either. There was no baby cot waiting for us, despite them being aware, so we had to improvise by pulling another bed downstairs. I tried to contact Limehome, but all I could find was a whatsapp number for Germany - so I chatted to someone in Germany (who was very slow to respond initially) and eventually they contacted an Italian who turned up 24 hours later. Very slow to respond, but finally they fixed the washing machine. They did issue 2 refunds and also so did Trip.com - that was how badly organised this place was. They are still building the rest of the rooms, so be aware of noise. Most of the plates and bowls were still dirty and they provide no dishwasher tablets, even though there is a dishwasher. A nice flat thought, all said, shame about the organisation.

This was a nice place, but in a pretty run down area of town. Graffiti was on all of the walls around the place including the entrance door. The worst part was the AC did not work. The highs in Rome were over 90 degrees DF the day we were there and the place was so hot. We contacted the rental manager and she sent a manual over a dozen pages long and was not helpful in getting the unit to work. We were very disappointed.

I stayed at limehome Rome Via Fortebraccio (Comfort Studio with Terrace) for three nights, expecting a restful and comfortable experience, but it fell far below expectations. • The air-conditioning was completely non-functional the entire stay, despite outdoor temperatures over 30°C. • My family struggled through three sleepless nights, barely managing two hours of rest each night due to the extreme heat. • The mattress was poor quality, saggy and uncomfortable. • The pillow was almost nonexistent — thin, flat, and offering no support. • The sofa bed was unusable, providing no proper sleeping surface even for a child. • We raised the issues multiple times via phone, messages, and in person, but the staff did nothing to help. Overall, this stay was deeply disappointing. While the property may look appealing online, the reality was uncomfortable, unresponsive, and far below the promised standard. I would not recommend this place to other travelers.

the property is good except the refrigerator and the cooling system are not working the upstairs area has a ceiling so low and not safe