Utente ospite
15 marzo 2024
The breakfast Every day, we were given 2 boiled eggs, 2 croissants, and 2 buns with ham and cheese and sometimes something cooked with eggs. If you want hot boiled eggs you need to go at 8am. No fruit, no veg, no variety. I didn't think Italian style breakfast was so limited. On one occasion we went for breakfast quite late around 10am, table was set with the food, bread had dried out and eggs were stone cold. The noise Our room was next to some apartment where people lived. very noisy on a daily basis. Every morning, around 7.45 am, a member of staff will start unloading the dishwasher in the kitchen area and throw the plates around very loudly. I have a video recorded of the noise. However, I can not upload it. The way we were greeted and sent off Upon arrival, we waited around 15 to 20 minutes for someone to come and open the door even tho I mentioned our arrival time. We were told staff were on lunch break. When we were leaving, no one said bye or anything they just pointed out where to leave the keys. One lady was very friendly, and the other one barely spoke English and didn't crack a smile even once. May be its Italian people in general, but I expected them to be a little more welcoming, especially when people in restaurants were very friendly and kind. City tax in cash that had to be paid in cash and it was not mentioned on *********** The room maintenance Everyone you use the bathroom sink, it stank of canal. The bed was made every day, but sheets or towels weren't changed for 4 nights. Only the bins were emptied. I don't think there is a point of going into people's rooms every day if you won't change the bedding or towels. The air-conditioning was set every time at 16 degrees so imagine every day we come back at 10pm and it's freezing cold and at that point the radiators were turned off automatically so had to use the air-conditioning to warm the room but it had a smell. Overall, it's okay but not for the price paid. This breakfast costs around 3 euro each at most.
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