Utente ospite
17 dicembre 2025
What a fabulous hotel. Our room was on the 3rd floor, room 322. We had asked for a quiet room and this was perfect although to be honest the whole hotel was not at all noisy, everyone very respectful. The room was lovely, clean, and the views were breathtaking from every window you looked out of, every morning to wake up to the beautiful views, you could not get enough of it. Lots of storage in the room with a small fridge and a huge flat screen TV which we did not need to use. We found the bed a little on the firm side so on our first morning we asked one of the cleaners if they had a topper pad, this was put on immediately and made the bed perfect for us. The cleaners where like Ninjas, by the time we returned from breakfast the room was tidied and immaculate. Separate toilet to the bathroom. We had requested a shower only as I believe some rooms have baths. The food was excellent, our only complaint was that it was too good and we couldn’t eat everything on offer, the buffet at lunch time was on from 1.30-5 and changed everyday offering pizzas one day to sausage and pretzel the next, salads and hot soups. After our large breakfast and the lovely evening meal to come we had to abstain from this…..well maybe a small piece of cake and a coffee (you could get coffee including cappuccinos and macchiatos from the machine in the buffet area free all day until 5pm). Each evening there was a complimentary carafe of good quality Austrian drinking water on the table, so many hotels and restaurants in Germany and Austria seam not to understand what “tap water” is and always bring an expensive bottle of water to the table, so this was such a welcome change and better for the environment. The drinks prices were very good both for the bar and the wine, and the attention to detail and enthusiasm by the bar staff when making each and every drink was a pleasure to watch. We had booked a weeks ski package for the over 60 which was great value and I believe they do this before Christmas and sometime in March also. They also included a free pick up from the train station and arranged for the local ski rental to pick us up from the hotel and take us to their shop where we could rent skis, and then brought us back again. At the end of the stay you just leave the skiis in your locker and the company will collect,everything charged through the hotel. They also offered a 10% discount. The clientele was all German and Austrian as far as we could tell, we were the only Brits but all the staff could speak perfect English and the menu for our table was in English also. The staff were fabulous, every single one of them, they really did make us feel so welcome and at home, always with a smile on their faces and would spend a few moments to chat to us, very friendly and professional. It was really nice also that the owners took the time, on certain days, to go to each of the tables in the evening to chat with their customers, that really is a nice touch and doe
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