Pollartstraat 7, Roermond, 6041 GC, NetherlandsDettagli hotel
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1 notte
Recensioni degli ospiti
4.7/5
Fantastico
76 recensione
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Recensioni verificate
Ubicazione4.7
Strutture e servizi4.7
Servizio4.7
Pulizia4.7
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Tutte le recensioni(76)
Recensioni positive(43)
Recensioni con foto/video(2)
Teresahemaliao
Camera Deluxe
Soggiorno: lug 2023
Famiglia
23 recensione
5.0/5
Eccezionale
Pubblicata: 15 ago 2023
很方便 房間舒適
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Utente ospite
Camera Deluxe
Soggiorno: dic 2022
Solo
47 recensione
5.0/5
Eccezionale
Pubblicata: 21 gen 2023
非常不錯的酒店,離奧萊近,服務很好!
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K B
Soggiorno: ott 2024
Altro
5.0/5
Eccezionale
Pubblicata: 17 nov 2024
A very big thank you to the entire team at the hotel and restaurant for the fantastic weekend. The staff at reception, bar, restaurant, kitchen and housekeeping deserve 5 stars. We are completely satisfied and our expectations were far exceeded. Thank you very much.
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Risposta dalla struttura: Dear Mr. Beul, Thank you so much for taking the time to leave such a wonderful review about our team. We are truly grateful for your kind words and are thrilled to hear that our staff made your experience memorable. Your feedback inspires us to continue delivering the best service possible. Should you need anything else, please don’t hesitate to reach out—we’d be happy to assist you again. Warm regards, Kim van Sebille Assistant Front Office Manager Hotel het Arresthuis
Mks123456
Soggiorno: ott 2024
Coppia
5.0/5
Eccezionale
Pubblicata: 9 nov 2024
One of the best restaurants we have tried. The setting is superb, in the old jailhouse revisited, with a modern twist. The staff is outstanding, beautiful to look at, supremely knowledgeable and friendly. A special nod to David the maitre d. As to the food, it’s blown away good. This is Michelin star material and more. Do not miss.
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Risposta dalla struttura: Dear Sir/Madam, Thank you very much for your kind words! ! We are delighted to hear that your visit with us met your expectations. Your compliments about the hotel and the restaurant will certainly be shared with all our colleagues. We hope to welcome you again in the future. With kind regards, Kim van Sebille Assistant Front Office Manager
Utente ospite
Soggiorno: ago 2024
Coppia
3.0/5
Pubblicata: 28 set 2024
We visit Holland every year & travel around always staying in van de valk hotels. We have always found them very comfortable, convenient & great value for money. We had originally booked the Palace van de valk hotel in Dordrecht, but had an email previous to us arriving, to say there was currently work being done in hotel & the use of lifts not possible. So we cancelled & chose to stay at Arresthuis hotel instead. We found it quirky but a little officious on arrival. The carpark could be a problem as very small, but we were lucky each day fortunately. We had to pay for use also! The room once we got used to the Wow feeling of being a former prison cell, was ok but lacked the comfort & warmth of our usual van de valk experience. We would also like to point out that they have NO ENGLISH TV at all!! We found that totally unacceptable for a 5 star hotel & complained about it. As our weather was bad throughout our stay we were in our room more than we would normally be! Nothing they could do they said as they hadn’t got Uk tv on there package deal! We did not eat in the restaurant, as found the prices of the set meals only far too expensive. This is not a van de valk experience we are used to & will definitely not be returning. But, I see from a lot of reviews, that a lot found it to their taste. So each to their own I guess.
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Risposta dalla struttura: Dear Mr. Babb, Thank you very much for providing us with your feedback. My colleague Emmy has been in contact with you after your stay to express our regret regarding this matter. At the time, we were unaware that the channels had been removed from our channel package. Unfortunately, this is not as straightforward as household TV packages. This is why we have also invested in SMART TVs to offer guests the option to stream from their phones to our TVs. Ever since your feedback about the English channels, we have been working very hard to get them back. Once again, we would like to apologize for the inconvenience it caused during your stay. Should you consider visiting the Arresthuis again in the future, we would love to hear from you. Kind regards, Kim van Sebille Assistant Front Office Manager Hotel het Arresthuis Pollartstraat 7 6041GC Roermond
Utente ospite
Soggiorno: ago 2024
Lavoro
5.0/5
Eccezionale
Pubblicata: 6 set 2024
Experience was excellent from beginning to the end. Welcoming service, notification in advance about road works around the hotel, great parking space... The venue is just nice, I have been in a few former prisons as a hotel, but this is so far clearly the best. Decoration well made, room was tidy and had everything needed, comfortable bed etc... Breakfast jus excellent, served to the table so very relaxing, and you can pick one dish from breakfast menu for free - Eggs Benedict worked well, and fresh orange juice... Again, all staff members were super friendly and welcoming. Strong recommendation! Location also very good in the city center. I don't know what more to wish!
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Utente ospite
Soggiorno: lug 2024
Coppia
5.0/5
Eccezionale
Pubblicata: 31 ago 2024
All workers in the hotel was wonderful. Very friendly. The hotel is a extraordinary building with wonderful rooms
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Utente ospite
Soggiorno: lug 2024
Famiglia
5.0/5
Eccezionale
Pubblicata: 27 ago 2024
The staff was incredibly kind and accommodating. The hotel itself is impressive, with a cohesive and inviting concept, and the location is unbeatable. It's within walking distance to the beautiful historic town center, yet still offers convenient parking. We couldn't have asked for more.
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Utente ospite
Soggiorno: lug 2024
Famiglia
5.0/5
Eccezionale
Pubblicata: 8 ago 2024
We celebrated our 32nd wedding anniversary with you and also stayed overnight. The dinner was wonderful and the room was very nice. Great hotel, great staff. Thank you very much.
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Utente ospite
Soggiorno: lug 2024
Lavoro
4.0/5
Molto buono
Pubblicata: 7 ago 2024
Excellent hotel, if you visiting Roermond , this is where you should stay. The staff is very friendly, quite big rooms, super quiet, and the all decoration of the Hotel is super interesting!!, Different, you will definitely enjoy the experience , plus the restaurant is amazing!
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patrycjaolejniczak
Soggiorno: giu 2024
Lavoro
5.0/5
Eccezionale
Pubblicata: 14 lug 2024
Great hotel, very supportive staff the room is in high standard, all you need it's in the room for you. I liked the design very much. Food was also great. I recommend the place.
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Utente ospite
Soggiorno: mag 2024
Coppia
5.0/5
Eccezionale
Pubblicata: 25 giu 2024
Since 12 years we come regularly to Het Arresthuis and its restaurant Damianz. It has grown to a top 5 star hotel without that sort of arrogance these houses usually have. You feel like part of the family. The restaurant Damianz is a place of absolute food enjoyment. Why does it not have a star by Michelin jet? For us the food and presentation is better than some star restaurants we know. It is always worth to travel from far, as we do since years. Highest recommendation!!!
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Utente ospite
Soggiorno: mag 2024
Viaggio con amici
5.0/5
Eccezionale
Pubblicata: 1 giu 2024
Its always great. We love it to be there. And the Restaurant Damions ist perfect! we stayed there several times and will be back soon.
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Utente ospite
Soggiorno: gen 2024
Lavoro
5.0/5
Eccezionale
Pubblicata: 16 feb 2024
an amazing place with the most amazing staff!!!! set in the wonderful Roermond, this hotel exceeds any hotel I have stayed in. if you are reading this review I highly recommend this hotel, nothing is too much trouble for the staff!!!
Traduci
Utente ospite
Soggiorno: gen 2024
Coppia
5.0/5
Eccezionale
Pubblicata: 10 feb 2024
Everything and everyone was perfect. Staff and place very, very nice. For dinner and breakfast the kitchen prepared a personalised menu for me because of my allergies. Outstanding service! We enjoyed our trip very much.