The Robertson Small Hotel and Spa by the Living Journey Collection

Recensioni su The Robertson Small Hotel and Spa by the Living Journey Collection

The Robertson Small Hotel and Spa by the Living Journey Collection

58 Van Reenen St, Robertson, Western Cape, 6705, South AfricaDettagli hotel
The Robertson Small Hotel and Spa by the Living Journey Collection
The Robertson Small Hotel and Spa by the Living Journey CollectionThe Robertson Small Hotel and Spa by the Living Journey CollectionThe Robertson Small Hotel and Spa by the Living Journey Collection
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Recensioni degli ospiti

4.7/5
Fantastico
50 recensione
Recensioni verificate
Ubicazione4.7
Strutture e servizi4.7
Servizio4.7
Pulizia4.7
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Recensioni positive(37)
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Travelling_Sister33
Soggiorno: set 2024
Lavoro
4.0/5
Molto buono
Pubblicata: 15 ott 2024
Superb stay. Clean and neat room with an amazing bathroom. Coffee and tea amenities in the room. Breakfast spread is great with very friendly staff to match. I'd highly recommend this property. There's loads of wine estates to keep you busy for atleast 2 days.
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Risposta dalla struttura: Dear Travelling Sisters Thank you for your review and for choosing The Robertson Small Hotel for your recent trip to Robertson. I am delighted that you enjoyed your time with us. We really are surrounded by the most amazing wine estates, and there is always plenty to do in the area. Thanks for your comments on the breakfast, I have shared this with the kitchen and restaurant team. Please stay in touch and let us know when you are planning your next trip to the area. We would love to welcome you back to The Robertson Small Hotel, or indeed another one of The Living Journey Collection in Cape Town, Franschhoek, Stellenbosch and Hermanus. Thanks again and warm regards. Lorraine
Utente ospite
Soggiorno: dic 2024
Altro
5.0/5
Eccezionale
Pubblicata: 29 gen 2025
The staff are a delight and an absolute credit to this hotel. Too many to mention by name but all so friendly, professional and helpful. Hotel is lovely and has a good restaurant - breakfast is amazing and dinner very good too. We stayed in a pool suite which we enjoyed - definitely recommend. Our first stay in Robertson, but the area has so many fabulous wineries and a superb golf course that I’m sure we will be back.
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Resort34044699056
Soggiorno: ott 2024
Coppia
5.0/5
Eccezionale
Pubblicata: 15 nov 2024
We stayed at Robertson as part of our garden route trip. Selecting the Hotel as part of the living journey collection. We are fans of the Hotel group. The whole experience from check in to leaving was a pleasure to enjoy. Everyone had a smile and seemed totally committed to providing a superb service and a memorable experience for us both. Nadine was outstanding, nothing was too much trouble. It’s one of the few in the hotel collection that offers an evening dining option. For us, the experience was exceptional. The produce used and the skill in making each plate of food was exceptional. Our room which had a pool outside the patio was outstanding. Great use of space and extremely comfortable. The breakfast we enjoyed was also delicious. What a great team the Hotel has! Even when retrieving our car we noticed it had been cleaned overnight and was sparkling in the car park. Lovely touch. From our trip one regret is that we didn’t stay in Robertson for longer to enjoy this hotel and the surrounding area. Robertson is fantastic and the hotel is exceptional as well. Don’t miss out.
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Risposta dalla struttura: Thank you for your wonderful review, and for choosing The Robertson Small Hotel as part of your Garden Route Trip. I am delighted, having stayed at some of the other hotels, that you also managed to see The Small Hotel, which is really such a little gem. Your descriptions are just wonderful, and I love the detail, thank you so much for that. I have shared your lovely words with the team and they are delighted. Thanks again for your strong recommendation. Please stay in touch and let us know when you are planning your next trip to the area. We would love to see you again Robertson (maybe for a little longer?) or again in another hotel from The Living Journey Collection in Cape Town, Stellenbosch, Franschhoek and Hermanus. Warm regards and thanks again. Lorraine
Vacationer731605
Soggiorno: set 2024
Coppia
5.0/5
Eccezionale
Pubblicata: 13 ott 2024
The BEST! Everything was perfect. I loved the attention to detail, from the decor, bedding, design, to how the staff treated us, as royalty! My favorite part was definitely walking into the swimming pool from my room patio. Everyone was so helpful and attentive to our needs. highly recommend and will definitely be back.
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Risposta dalla struttura: Dear Vacationer Thank you for choosing The Robertson Small Hotel for your recent trip to the Robertson Valley. I am so pleased to read how much you enjoyed your stay with us. The hotel is stylistically very unique, and I am so pleased that you enjoyed the attention to detail, and all of the wonderful special little touches. I have also shared your feedback with the team and thanked them for the royal treatment. I am delighted to see that you would like to come back. Please stay in touch and let us know when you are planning your next trip to the area. We would love to welcome you back to The Robertson Small Hotel, or another one of The Living Journey Collection in Cape Town, Franschhoek, Stellenbosch and Hermanus. Warm regards and thanks again. Lorraine
Petra101600
Soggiorno: giu 2024
Viaggio con amici
3.0/5
Pubblicata: 21 lug 2024
It is not what it was before. This was the best place to stay in Robertson about two years ago. I booked a room and when I arrived it was not the one I booked - mine was next to where the personnel stays. You cannot sleep because of all the noise. The restaurant is not Ruben's - far from it. The rooms and bathrooms are still beautiful, but I am not going there again.
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Risposta dalla struttura: Dear Petra Thanks for taking the time to post your review. I am disappointed that you were not impressed with the hotel, as you can see from the reviews, the hotel continues to go from strength to strength, so it is upsetting that you were underwhelmed. Ruben left the hotel about 6 or 7 years ago, so it has been quite some time. He continues to operate his various successful projects in Franschhoek. It would have been good to know more about the personnel issue that you refer to. This is something that I do not completely understand as we do not have personnel staying on property, so I am a little lost to image what caused such disruption. We would love to have a chance to showcase the standards that all guests are so impressed with, so please stay in touch and let us know when you are planning your next trip to the area. Warm regards Lorraine
lufuno M
Soggiorno: mag 2024
Lavoro
5.0/5
Eccezionale
Pubblicata: 31 mag 2024
The pillows was good and the bed i really enjoy is very clean and friendly for any reason to visitor you can come with kids and also come as businesses meeting the bedding are also clean the room are also good and the service is also good the are friendly
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Risposta dalla struttura: Dear Lufunom83 Thank you for your lovely review and for choosing The Robertson Small Hotel for your recent trip to Robertson. We are really delighted that you enjoyed your time with us. The hotel is very well equipped to deal with both leisure and business guests, please feel free to contact The Living Journey Collection Central Reservations for more detailed recommendations about your visit. We look forward to welcoming you back to The Robertson Small Hotel in the not-too-distant future. Warm regards. Lorraine
Explore14611931993
Soggiorno: apr 2024
Famiglia
5.0/5
Eccezionale
Pubblicata: 25 mag 2024
Beautiful setup, lovely rooms with beautiful funusher, I loved our room s from bathroom to our bedroom beautiful, excellent service, nice menu uptions , the view we had from our room, lots of activities I will be going back for my next holiday
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Seaside21027332163
Soggiorno: apr 2024
Viaggio con amici
5.0/5
Eccezionale
Pubblicata: 18 mag 2024
We booked in for my aunties birthday and we had the time of our lives, services we on a high and we had some much fun, the employees are very friendly and very helpful. It was just one of the best times we had there. People should go check it out....
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Risposta dalla struttura: Dear Seaside Thank you for choosing The Robertson Small Hotel for your wonderful celebration for your Aunties birthday, and we are delighted that it was the memorable and wonderful occasion that you all deserve. We really enjoy being part of these special celebrations, and it is always such a pleasure when you have such a great time and give such wonderful feedback. We really appreciate the strong endorsement and recommendation. Please stay in touch and let us know when you are planning your next event. We would love to welcome you back to The Robertson Small Hotel, or another one of The Living Journey Collection in Cape Town, Stellenbosch, Franschhoek, and Hermanus. Warm regards, and thanks again. Lorraine
Mathews Fani S
Soggiorno: mar 2024
Lavoro
5.0/5
Eccezionale
Pubblicata: 29 apr 2024
Excellent service and friendly staff, the hotel is situated in the safe location. Food and wine was very nice, clean rooms.spar staff knows their work, it was relaxing. General experience was excellent and at par level. I can easily refer this hotel to my colleagues.
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Risposta dalla struttura: Dear Mathew Thank you for taking the time to post such a wonderful review, and for choosing The Robertson Small Hotel for your recent trip to Robertson. I am so pleased to read how much you enjoyed your time with us, and particularly happy that you had an opportunity to use our Zest Spa, the therapists really for an excellent job, and I am delighted that this was a highlight for you. Please stay in touch and let us know when you are planning your next trip to the area. We would love to welcome you back to The Robertson Small Hotel, or to another one of The Living Journey Collection in Cape Town, Franschhoek, Stellenbosch and Hermanus. Thanks again, and warm regards. Lorraine
Sherpa00545588244
Soggiorno: mar 2024
Solo
5.0/5
Eccezionale
Pubblicata: 27 apr 2024
It was one of the best experiences I’ve had. The hotel was beautiful with beautiful views. The staff was exceptionally friendly and was always attentive. I enjoyed the food the as well and can’t wait to come back and try other stuff. It was awesome
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Risposta dalla struttura: Dear Sherpa Thank you for choosing The Robertson Small Hotel for your recent trip to Robertson, and for taking the time to post such a wonderful review. We are delighted to read how much you enjoyed your stay with us. Thank you for highlighting the great attention to detail, and all of the special little touches. These small details really make great memories. I am also delighted that you had an opportunity to try The Small Restaurant and that you found it so awesome. Please stay in touch. We would love to welcome you back to The Robertson Small Hotel, or to another one of The Living Journey Collection in Cape Town, Stellenbosch, Franschhoek and Hermanus. Many thanks again, and warm regards. Lorraine
Nqobi M
Soggiorno: mar 2024
Coppia
5.0/5
Eccezionale
Pubblicata: 22 apr 2024
The entire experience I had at the hotel was an extremely good one, the service that was received from the staff at the hotel was quite exceptional. They were very friendly and ensured to attend to every need that I had. Food was also exceptional
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Risposta dalla struttura: Dear Nqobim2024 Thank you for choosing The Robertson Small Hotel for your recent trip to Robertson, and for taking the time to post a review. I am delighted that you enjoyed your time with us, Thank you for highlighting the service, which is very close to our heart. I am very pleased that you had a chance to try The Small Restaurant which is excellent. We look forward to launching our Winter Menu next week with some exciting new dishes. Please stay in touch and let us know when you are planning your next trip to the area. We would love to welcome you back to The Robertson Small Hotel, or another one of The Living Journey Collection in Cape Town, Franschhoek, Stellenbosch and Hermanus. Many thanks again and warm regards. Lorraine
Sherpa54665916540
Soggiorno: mar 2024
Coppia
5.0/5
Eccezionale
Pubblicata: 7 apr 2024
We had so much fun here, staff wer friendly and welcoming, helpful, view was great, place is clean and quet place to be relaxing and stress free, food was nice and it comes on time, linen is clean and smells very nice, the whole place is very clean
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Risposta dalla struttura: Dear Sherpa Thank you for taking the time to post a review, and for choosing The Robertson Small Hotel for your recent trip to Robertson. I am very pleased to read how much you enjoyed your time with us. The gardens are really beautiful, and very interesting and relaxing, so it great that you managed to enjoy this. I have also shared your lovely comments on the linen and the cleanliness with the housekeeping team, I know they will be very proud of that. Please stay in touch and let us know when you are planning your next trip to the area. We would love to welcome you back to The Robertson Small Hotel, or to another one of The Living Journey Collection in Cape Town, Stellenbosch, Franschhoek and Hermanus. Thanks again, and warm regards. Lorraine
Utente ospite
Soggiorno: feb 2024
Altro
5.0/5
Eccezionale
Pubblicata: 27 mar 2024
Great view, great food friendly staff it basically the place to be when taking family vacations comfortable beds accommodation children, I'm even thinking of going back there with my friends for my birthday celebration next month to explore that place even more
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Nomathemba P
Soggiorno: feb 2024
Coppia
5.0/5
Eccezionale
Pubblicata: 26 mar 2024
The Robertson Small Hotel. The staff was super friendly, the hotel has very clean and comfy rooms and a nice restaurant with delicious food. We had a little incident in our room and everyone was so helpful and caring . We would definitely come back.
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Risposta dalla struttura: Dear nOmathembap Thank you for choosing The Robertson Small Hotel for your recent trip to Robertson. I am delighted that you enjoyed your stay with us. Thank you for highlighting The Small Restaurant and The Em Bar, the team works very hard to leave lasting impressions, which it seems they succeeded on with you. This is really wonderful, and I will share your kind words with them. Please stay in touch and let us know when you are planning your next trip, either to The Robertson Small Hotel, or to another one of The Living Journey Collection in Cape Town, Stellenbosch, Franschhoek and Hermanus. Many thanks again, and warm regards. Lorraine
Utente ospite
Soggiorno: feb 2024
Altro
5.0/5
Eccezionale
Pubblicata: 16 mar 2024
We stayed here recently whilst visiting the area. It was my birthday weekend and we arrived to complementary flowers and wine in our room which was a lovely touch. The accommodation was first class with our room opening up to a small balcony with access to a plunge pool. The bed was super comfortable and everything was very clean and sparkling. We ate at the hotel's restaurant and were not disappointed; the food was of the highest quality. The breakfast was also very good with a choice of a wide range of healthy food and fresh juices. We would not hesitate in recommending The Robertson Small Hotel to anyone passing through.
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