Hotel in zona Taubman Museum of Art, Roanoke

Alloggiare un hotel, questo hotel molto comodo, il bagno è molto spazioso, il bagno di fiori è molto comodo, gli oggetti e così via hanno un gusto molto buono, verrà spesso!

L'ambiente è buono!

Il servizio al cliente e il colazione erano buoni.Ma il letto era orribile.Si calmò ogni volta che si muoveva.Dopo un lungo 10 ore di guida mi sentivo stanco e volevo dormire una notte decente, benchè mi sentivo peggio quando mi sveglio. Il letto doveva essere vecchio, il tetto nel bagno era pesante ho le foto e il contatore nel bagno non era mai stato pulito. Ci erano vecchie segni d’acqua sul bagno. E’ una buona cosa che viaggi con lavastoviglie e un contenitore di liscio. Ho soggiornato in un'altra suite di primavera e non ho avuto la stessa esperienza. Marriott deve davvero pagarmi per rimanere lì. Inoltre devono aumentare il loro gioco assicurando a tutti gli ospiti di avere una comoda notte di sonno. Aggiungo le foto dopo le ho prese sul mio telefono d'affari.

Pros: the friendly and helpful employees encountered at every turn, especially the front desk clerk at check-in on Friday evening, April 19 whose name I wish I had gotten (she and I did enjoy briefly comparing notes on our shared hometown of Danville, Virginia, in case that rings any bells for those supervisors reading this review; this clerk is a gem and deserves a raise!). Moving over to the guest room, the bed was comfortable, and the kitchenette was nicely equipped. That’s pretty much it. Cons: after bringing all of our luggage up to the room, I discovered that there was no curtain on the window except for a sheer blind through which the parking lots shone brightly. There was a curtain rod, but it was missing its curtain. (The helpful desk clerk luckily located a curtain for us to use; otherwise we would have been in a tight spot, as the hotel was fully booked such that we couldn’t have changed rooms, and the sheer blind was totally inadequate for filtering any kind of light.) Also missing from our room was the ottoman/coffee table that should have sat in front of the couch; we know this as a family member was staying in another otherwise-identical room on the same date, which we got to see, ottoman and all. Another missing item—believe it or not!—was a properly-sized comforter blanket for our room’s king-sized bed. Its comforter was at least one size too small, barely covering just the flat top of the mattress, so as we slept, one person was constantly getting uncovered as the other person turned over in bed. Where in the world could all of these items have gone, and why were they not put back in order before our room was rented, especially with no alternate rooms available?! Elsewhere in the room, on one of the bedside tables a brightly-lit digital alarm clock displayed the wrong time, and yet the mechanism for resetting the time was hidden behind a LOCKED rear panel on the clock which was labeled something on the order of “only adjustable by hotel staff.” The other bedside table’s lamp had a burned-out lightbulb. The dishwasher’s exterior was stained with something that looked like coffee or mud splashed all over and not cleaned. The bathroom had peeling wallpaper and one of the towel hooks was pulling off the wall, plus the base of the shower enclosure as it met the bathroom floor was filthy. The shower enclosure appeared to have been originally fit with a sliding glass door or similar, as the frame was present…but instead of a door, an ill-fitting shower curtain (too long for the opening) and a rusted curtain rod had been installed. It was so Jerry-rigged that the entire curtain rod and curtain came crashing to the floor, unprovoked, during one of our showers. Finally, the ground floor was in a state of complete chaos first during the evening, with what I gathered was an overnighting sports team loudly hanging out and tying up an entire long table adjacent to the front desk with dozens of goodie bags or similar; and second during the mi

Please stay at this hotel!!! The staff here was PHENOMENAL!!! My entire trip I was catered to and made sure I was very well taken care of! The amenities are wonderful and I can’t recommend this hotel enough to anyone who will listen! They have a shuttle to and from the airport, the food is great! And the front desk staff always made sure I felt comfortable and well taken care of! If you’re staying in Roanoke, this hotel is the best! And there’s a mall across the street!

We worked with the Courtyard Sales staff to secure a room block for out-of-state guests visiting our facility for a week-long training and everything was handled perfectly! The Courtyard staff were super kind, courteous, and immediately addressed any issues we encountered. The rooms were all clean and well-stocked with amenities, plus the in-house dining was delicious. There is also a shuttle that helped transport all of us from the airport straight to the hotel which was a life saver for most of the guests who didn’t have rental cars lined up. I highly recommend anyone looking for a hotel to place incoming guests of your companies to contact the Courtyard and see how they can accommodate your needs!

L'ambiente dell'hotel è buono, il paesaggio è buono, il rapporto qualità-prezzo è relativamente alto. Se Roanoke è una buona scelta, le strutture dell'hotel sono molto perfette, ottenendo una buona esperienza e esperienza qui.