Ascott Rafal Olaya Riyadh

Recensioni su Ascott Rafal Olaya Riyadh

Ascott Rafal Olaya Riyadh

Olaya St, 7706, Sahafa, Riyadh, Riyadh Province, 13321, Saudi ArabiaDettagli hotel
Ascott Rafal Olaya Riyadh
Ascott Rafal Olaya RiyadhAscott Rafal Olaya RiyadhAscott Rafal Olaya Riyadh
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Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

3.9/5
Buono
36 recensione
Recensioni verificate
Ubicazione3.9
Strutture e servizi3.9
Servizio3.9
Pulizia3.9
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Tutte le recensioni(36)
Recensioni positive(13)
Recensioni con foto/video(1)
Recensioni negative(6)
AdRaInKe
Appartamento Executive (1 camera)
Soggiorno: mar 2023
Solo
62 recensione
3.5/5
Pubblicata: 23 apr 2023
The room itself was superb. Spacious and contained a kitchen with all the utensils. Couldn't fault the room at all.
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Risposta dalla struttura: Dear Guest, Thank you for taking your valuable time out to give us your feedback. We look forward to welcoming you back to our serviced residence for your next visit. Sincerely, Ascott Rafal Olaya Team.
Utente ospite
Appartamento Executive (1 camera)
Soggiorno: set 2024
Lavoro
5 recensione
5.0/5
Eccezionale
Pubblicata: 10 nov 2024
房間很大,還有個小廚房,乾淨衞生,服務很好
Traduci
Risposta dalla struttura: Dear Guest, Thank you for sharing your experience at the Ascott Rafal Olaya , Riyadh through the Guest Satisfaction Survey.As a VALUED CUSTOMER we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!Sincerely,Ascott Rafal Olaya Team.
Utente ospite
Camera Executive (2 camera/e da letto)
Soggiorno: gen 2024
Lavoro
9 recensione
1.0/5
Pubblicata: 23 feb 2024
不講信用,沒有誠信,不建議居住。
Traduci
Risposta dalla struttura: Dear Guest, Thank you for taking your valuable time out to give us your feedback. Please provide us with more information regarding your reservation to verify the matter and take necessary action, We look forward to welcoming you back to our serviced residence for your next visit. Sincerely,Ascott Rafal Olaya Team.
Utente ospite
Appartamento Deluxe (1 camera da letto)
Soggiorno: feb 2023
Lavoro
57 recensione
5.0/5
Eccezionale
Pubblicata: 27 mar 2023
長租公寓酒店,設施和環境非常好,旁邊有超市,生活比較便利。
Traduci
Risposta dalla struttura: Dear Guest, Thank you for taking your valuable time out to give us your feedback. We look forward to welcoming you back to our serviced residence for your next visit. Sincerely, Ascott Rafal Olaya Team.
Utente anonimo
Appartamento Executive (1 camera)
Soggiorno: giu 2023
Lavoro
96 recensione
5.0/5
Eccezionale
Pubblicata: 10 lug 2023
環境很好,出差住很方便
Traduci
Risposta dalla struttura: Dear Guest, Thank you for taking your valuable time out to give us your feedback. We look forward to welcoming you back to our serviced residence for your next visit. Sincerely, Ascott Rafal Olaya Team.
Sheenite
Soggiorno: ott 2024
Lavoro
4.0/5
Molto buono
Pubblicata: 8 nov 2024
Good sized rooms, and the facilities include (sex segregated) gyms and a swimming pool and decent breakfast; quiet enough. A good option for this part of Riyadh, although I must confess I have no other experience of hotels elsewhere in the city.
Traduci
Risposta dalla struttura: Thank you for sharing your experience at the Ascott Rafal Olaya , Riyadh through the Guest Satisfaction Survey. As a VALUED CUSTOMER we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely, Salah Abouelmagd
erichc2018
Soggiorno: lug 2024
Lavoro
1.0/5
Pubblicata: 22 ago 2024
The swimming pool was closed 1 week due maintanance without telling us.They close it on purpouse because we are big staff there and they don`t to deal with this. I am very dissapointed about this experience and will not recommend this hotel because of this service
Traduci
Risposta dalla struttura: Thank you for taking your valuable time out to give us your feedback. We will verify the matter and take necessary action, We look forward to welcoming you back to our serviced residence for your next visit. Sincerely
Utente ospite
Soggiorno: feb 2024
Altro
1.0/5
Pubblicata: 12 mar 2024
Good facilities and on-site service. But the post-checkout service destroys. I need a copy of the bill for expense purposes. It was promised to me at checkout. I shared the email address and all details After one week, it has never arrived. I have called more than 20 times, I have emailed many times. No response, no one picks up the phone. I am sad to write the review as the people are friendly, but I have no choice. Thanks!
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Angela L
Soggiorno: dic 2023
Lavoro
5.0/5
Eccezionale
Pubblicata: 25 gen 2024
I stayed there for four weeks. The size of the room is very big, with all the facilities inside including washing machine The breakfast is full of choices. Every staff is super helpful and kind. Thanks to Saleem who helped me carry the suitcases today. The ladies gym is also very nice with great view. Thank you again.
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Risposta dalla struttura: Thank you for taking your valuable time out to give us your feedback. We look forward to welcoming you back to our serviced residence for your next visit. Sincerely
Jacqueline P
Soggiorno: ott 2023
Famiglia
5.0/5
Eccezionale
Pubblicata: 6 nov 2023
My son and I attended the WWE Crown Jewel. The hotel was easy to get to from the airport and is in an ideal location to all major tourist attractions on the Boulevard such as Boulevard City, Park Mall, museums and the Arena Threatre to name a few. I highly recommend this hotel to anyone including families or groups traveling to Riyadh for a fun weekend or short break. The staff were amazing so friendly and helpful at all times. The rooms are very spacious, comfortable and beautifully decorated. Overall experience for us was 10 out of 10. Definately worth a visit if going to Riyadh.
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Risposta dalla struttura: Dear Jacqui894, Thank you for taking your valuable time out to give us your wonderful feedback. We look forward to welcoming you back to our serviced residence for your next visit. Sincerely
Abeerr1970
Soggiorno: ago 2023
Viaggio con amici
1.0/5
Pubblicata: 16 set 2023
I am a musician, I visited riyadh to perform and play some music with my friends, the hotel did not allow me to take my instrument with me in the room and they forced me to keep it in the car , saying that this is the policy of the hotel , the instrument was expensive and unfortunately I had to leave the hotel in the night to keep it at my friend home
Traduci
Risposta dalla struttura: Dear Abeerr1970 , Thank you for taking your valuable time out to give us your feedback. Kindly be informed that there is no objection to bringing musical instruments into the rooms, but they are not allowed to be used in the rooms in order to avoid disturbing other guests. we apologize for the misunderstanding, We look forward to welcoming you back to our serviced residence for your next visit. Yours sincerely, Ascott Management.
hossamm552
Soggiorno: ago 2023
Lavoro
1.0/5
Pubblicata: 10 set 2023
I just checked in around 7:30 pm with a fully paid booking , the lady at the reception told me sorry we only have one room available and its (smoking) , i told her but i dont smoke , i dont mind as long as the room doesn’t smell like smoke if it does i will want to change it, she said ( even if you want to change it, it doesn’t matter because this is the only room available) . I went to the room cause I’m tired and it smells very bad , no windows or balcony. I called them and they sent someone with air freshener. So I’m literally forced to stay in this room with no other options and no curtesy or mindfulness of my preferences. Very bad experience from the first 5 minutes I stepped in the hotel.
Traduci
Risposta dalla struttura: Dear Hossamm552 , Thank you for taking your valuable time out to give us your feedback. and we are apologized for what you face during your stay and kindly note that we always checking guest preferences but some time due to availability we cannot provide it, We look forward to welcoming you back to our serviced residence for your next visit. Yours sincerely, Ascott Management.
mmfalobaid
Soggiorno: lug 2023
Famiglia
5.0/5
Eccezionale
Pubblicata: 30 ago 2023
It was good stay with nice staff and good facilities the room was big and nice , the staff is friendly and the prices and I really recommended it for Business trip or a family trip you will find what you want
Traduci
Risposta dalla struttura: Dear Guest, Thank you for taking your valuable time out to give us your wonderful feedback. We look forward to welcoming you back to our serviced residence for your next visit. Yours sincerely, Ascott Management.
Utente ospite
Soggiorno: lug 2023
Altro
5.0/5
Eccezionale
Pubblicata: 23 ago 2023
I recently had the privilege of running multiple training programs at Ascott Riyadh and the experience was nothing short of outstanding. From the ever-responsive engineering team, among whom Chand Waseem particularly stood out with his dedication to perfect room temperature and dealing with our technical requests. Mubarak and Tanka truly shone, meticulously setting up our training rooms and ensuring every little requirement, from markers to notepads, was catered for, so far that big thanks goes to the housekeeping team. Mohammed Irfan from the sales department was amazing, ensuring everything flowed seamlessly. But what truly added to our experience was the dedication of the F&B team. Yahya Abu Daher, Mohammed Al Khateeb, and Ararat deserve special mention for their unwavering commitment to serving fresh and delightful meals. The Ascott team's genuine hospitality has ensured that I'll be returning next month. Highly recommended!
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Utente ospite
Soggiorno: apr 2023
Solo
5.0/5
Eccezionale
Pubblicata: 17 mag 2023
Very nice stay amazing staff , frontoffice team they are great swimming pool and kids area in second floor was too amazing Housekeeping service and staff very good the bellmen very helpful , free valet parking services and 24hr room service.
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