Hotel in zona Harvest Christian Fellowship, Riverside

è stato un buon soggiorno le camere erano molto pulite e mi sentivo al sicuro a stare lì soprattutto con la situazione in cui ci troviamo (covid 19)

Un discreto motel americano. Ma non posso fare il check-out tardi. L'insonorizzazione è come l'insonorizzazione americana, puoi sentire i suoni esterni

La camera è spaziosa e luminosa, l'atteggiamento del personale di servizio è amichevole, la maggior parte delle persone sulla reception sono molto amichevole, fornendo comfort a tutti e rendendo la gente un senso di ritorno.L'ambiente circostante è comodo per il viaggio

This is more of a motel than a hotel. Stayed here because the other places I'd preferred were booked, and it was an OK experience. It seems to be family-run, but some of the rules and signage at check-in were strongly worded and were off-putting to good paying customers who have no intention of stealing motel property or fighting or using bad language. The room was spacious and clean, but the smell of chemical cleaner was very strong upon arrival and I needed to air out the room for a bit. The room has a lot of nice amenities, like a coffee maker, razor/toothbrush/shoe shiner, refrigerator/microwave, TV and wifi, and even a pull-down ironing board. I appreciated that! Some things are quite tired looking and the towels were extremely thin and well used--a little upgrade there would make a big difference. Also, I had seen info advertising free breakfast, but none is provided due to covid. Overall, if you can secure a cheap budget rate, it's an OK option. Personally, I'd opt to pay a bit more for the modern amenities and comfort of an actual hotel next time.

Durante il mio soggiorno di quattro giorni, il colazione non era completamente immagazzinato, non ho ricevuto alcuna custodia, e mi è stato detto che non avevano asciugamani puliti per due giorni, ma inizialmente ho preso in considerazione un terribile momento. Viaggio molto, e a causa dell'Covid-19, molti hotel sono sottoscritti e il trasporto ritardato dei loro prodotti abituali. Tuttavia, quando ho espresso la mia preoccupazione per la custodia, il personale del front desk mi ha detto che ho pagato solo 95 dollari per notte per prenotare la stanza nonostante il servizio fosse incluso. Sulla base della sua dichiarazione, mi sentiva di non avere diritto agli stessi servizi degli altri ospiti perché mi prenotavo la stanza a un prezzo più basso. Inoltre, mi chiedo ancora se il mio colore della pelle abbia svolto un ruolo nella ragione per cui ha scelto di guardare la mia dichiarazione di fatturazione piuttosto che di cercare di affrontare le mie preoccupazioni come ospite. Sono ancora un ospite pagatore e merito di essere trattato come tale. Non tornerò mai. 

before making reservations i called the hotel because for some reason my employee discount was not going through for my second nigh, so i was transfer to reservations and there the nice representative told me to just book the night and when checking in to tell the receptionist to use my employee discount for the 2nd night (she told me there was available rooms for my second day and didnt understand why i wasnt able to reserve) i also asked her if it was ok to switch one room to a queen bed and she said ”of course just let the receptionist know and she should be able to accomidate you”...so i booked. next day we arrive we were not even greeted by the receptionist ALISA(but notice that the guest before and after us were nicely greeted they were both african american guest)she had a really bad attitude, rolled her eyes a couple of times when we asked questions, i let her know about what the reservations agent told me to tell her and so she tell me that she count accomidate me for the second night so i told her that why would someone tell me something an another one something else...so i said its fine...so shre proseed to doing the reservations and i told her if she can atleast change my room to a queen bed,she right away took a long breath and rolled her eyes and stared to the screen for a minute and then went to the back desk and slammed the doors csame back with some room keys after we just went to our room...the room was nicee and clean except when we went to the restroom...there was haair in the floor and pieces of toilet paper like if the floors werent sweep.....we would not mind going back there but they need to talk to thats ALISA girl!! the ”breakfast” was a joke ....an orange,muffin,granola bar and peanuts in A brown bag...it was kitty carders like ALISA had said when we asked her about the breakfast....no temperature checks,no sanatizers.

La stanza è grande, spaziosa e luminosa, due letti grandi.Il servizio è buono, la reception è molto amichevole, atteggiamento buono e attento.La varietà di colazione è diversa, le uova di pecora sono molto reali.Il cibo intorno alla shopping è molto scelto per mangiare

Let me say the location is in a good area, not to far from Glen Ivy so it was nice, however the service there was beyond poor. We arrive well after check in, 5pm. to be exact. Upon checking in, they advised they needed an extra 15 mins to finish up, which was ok by me. They also advised they would have all the necessary things I needed such as the bedding for the pull out couch since we had 5 people in the suite, extra towels (since 2 would not cut it for 5 people). I understood since everyone is trying to work with what staff they have due to the shortage. I left to go grab a bite with my group, we were gone a little over and hour and still nothing from the hotel, finally it's ready. We go get the keys after a long day and the room is nice spacious and what we could tell clean. We all need a shower from our long day so we see only a few towels, we call the front desk, no answer. We call housekeeping, now answer. I tried for over 10 mins. I called from my cell to the main hotel number and Is got thru. I asked if they could bring 5 more towels up and the person (male) at the front desk rudely said ”oh you can come get them down here”. I said since we just got into our room and waited over 3 hours to get in, please bring them up. We all waited about 30 mins, we understand it wasn't going to be instant but in a reasonable amount of time, and still nothing. We finally had to go down stairs to get them and when asked if we can have the towels (2 of the ladies in our group) the man at the front desk again was rude to them and said “here”. Now I know customers service is hectic and can be stressful, however the hotel needs to put that happy face on and show some respect and consideration after all I didn’t request any thing more than my room when I was told 3 hours later my room wasn’t ready. Now here comes the kicker, we are all ready for bed after our showers, we look for the bedding for the pull and yet again the wonderful staff didn't leave in the room. I had enough, I went down stairs to discuss with the staff and found out the gentleman’s name (Kolby, Colby, Colbey) is the rude person at the front desk and on the phone and the lady was apologetic. However, this is just to much for me to deal with when you go away from the hectic days of everyday life. I hope you all see this post and make yourself aware of the hotel and I certainly wrote to the manager and corporate.

Bella pulizia hotel! Amore che ci hanno dato degli asciugamani in anticipo. Colazione era stupendo! Buona varietà di cibo. Starbucks lungo la strada era la rottura del negozio.