Utente ospite
4 giugno 2022
We stayed here for 2 nights while we explored hrishikesh. This was a stay which I would regret for sheer bad service provided to us even after paying hansome amount to them as shown on website. First of all when we checked in we called them 4 times to fix the dish tv which was not working. They did not recharge it and not they had batteries in their remotes. The next day after continuous request they fixed it as if they are giving it for free. We also told them as they have mentioned it in package and shown on your website they bluntly said it is not we provide and not their responsibility. Very rude it was. Don't expect good service from this hotel. Now coming to food it was tasteless and also they keep the same food everyday not a single item is changed and we we told them about it as it was repeated as we were staying here for 2 nights they were just giving excuses and saying we just have this in our routine. Such a bad experience also we found the rice as half cooked and potatoes sabji also half cooked and when we told the cooking section they were ignoring us and no response from them at all. Do not take food from them rather eat outside which is much better. I would suggest to stay away from this hotel to avoid bad experience and spoil your trip stay. I would seriously get refund from this hotel for what I went through over here. :( I personally do not recommend this hotel at all.
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