The Buenaventura Golf & Beach Resort Panama, Autograph Collection

The hotel is beautiful, the service is ok. The beach isn't good, but the pools compensate. The restaurants are amazing, very very good! The bed and the pillows made me suffer the 2 nights!! Tried to relief the pain in the tube, but there was no hot water in it, only in the shower. Went to the spa, very good service and massage! If you are looking for a nice pool, good drinks, a very good spa and amazing food, is a place to go. But bring your pillow!!

Das Buenaventura Resort ist sehr empfehlenswert. Eine total schöne Anlage mit riesiger Poollandschaft von ungefähr 8 verschiedenen Pools mit Poolbars, einem Tennisplatz, riesiger Golfanlage, Spa, Gym und sogar einem Zoo. Das Resort liegt in direkter Meereslage und ist traumhaft schön!

Súper bien todo

I know Marriott is trying to expand their footprint, but buy quality hotels rather than trying to be in every market in the world. Locally this may be a good hotel, but to Marriott worldwide standard this is a bottom level Select level hotel by service standards. The Buenaventura suite is disappointing to the pictures. Large in size but the furnishings are basic. The bed is lot a typical luxury grade at this level and transfers motion for people who toss & turn. Bathroom is large, but shower nozzles are clogged and not fully functional. Maintenance on the room has been lacking and the heavy curtains hung on a regular rod are too heavy to slide and keep falling off. Thermostat resets when you leave the room to a warmer temperature. But that offsets the lack of warm water for showers. It's nice in the afternoon after being in the sun, but annoying when waking up. Room service and housekeeping are also lacking. Just to get a bucket of ice too over an hour in the off season. Housekeeping at a luxury resort is only done if you call the desk to request it for a 6 day stay. And things were lightly cleaned. For the ice requested we also had to ask for the dirty smudged drinking glasses to be replaced. This caused an issue with the maid and we just got more dirty glasses. There's a small market on grounds that is well stocked and we suggest getting any food or drink ware for the room from there. About the resort itself you will find it is a very family oriented facility with loud young kids throughout the areas and all pools. The grounds are nice and well maintained. Except for some trash floating in the ponds. The pools are nice if you go early or late to avoid the families. The majority of the restaurants are average food. We had breakfasts, lunches, and dinners there. Screaming kids are a theme again at breakfast. The staff is slow, but eventual, to get you a coffee or a cocktail at the pool. It's a buffet so you can get what you want. The Criollo is boring average food, Tagua was good tapas and a solid bartender, Cacao bartender didn't know what an Old Fashioned was, Palapa bar had good attentive staff, Tai Kai Sushi was also very good with attentive staff. We ate at the beach pool and the food that came from El Faro was just ok. We had dinner reservations one night and they cancelled them 5 hours before dinner with no reason. It motivated us to go into Panama City to Makoto lucky for us. We stayed at the Sortis in the city for a couple nights even thought we already paid for the disappointing Buenaventura. Our advice is if you want beach, go to another of the resorts at one of the larger beach destinations in Panama.

Loved it. But stating just that makes little sense for the reader and certainly does not qualify as a review. This place is a little paradise in so many ways. The hotel itself is in perfect shape - rarely seen a resort in a tropical climate kept that well. We used our SNAs and got a Buenaventura Suite overlooking the resort with its ponds and pools from the 3rd floor (top floor) - very nice view indeed and you could see the ocean on the horizon. The suite itself was very spacious and extended onto a nice size balcony in one of the two rooms. Very nice and spacious bathroom including jacuzzi tub, walk-in shower and two wash basins. Bedding - great quality. Appliances all worked. WLAN signal strong and relialbe most of the time. The the soft factors: very professional housekeeping - they defently outperform many of their peers. Breakfast: besides the great quality of produce, very attentive staff that also kept our outside table reserved as of our 2nd day (out of 8). Always friendly, always efficient. Pool bar: good team as well - all of them and every day. The Tai Kai - on-site Japanese restaurant - probably the best Teppanyaki experience outside of Japan we ever had. Pool and pool deck - well maintained and regularly cleaned by staff (several times per day). Reception: effective and friendly even when havign to deal with our room not being ready for check-in yet at 3pm - offered a drink at the bar and the customer is happy. About the surroundings: we rented a car (in Panama City and also drove there) and used it to go for a dinner a few times and did some shopping as we wanted to take home some local specialities. Whislt the hotel offers a complimentary shuttle within the premise (that we did not use), I would recommend a small rental car to simply be flexible and explore a bit more than just the Buenventura gated premise. Also, last but not least, great that the warm water problem was fixed swiftly after two days of cold and sometimes luke-warm water only. We plan on returning for another week of beach vacation sometimes next year.

The property is great. The design blends Spanish Architecture and nature. The service was amazing. Everyone ensured that we were comfortable. There was initially a problem with our first room, but Daniel apologized profusely and upgraded our room! I shared with folks that I discussed this trip with, that, this is how a resort should handle issues. I'm looking forward to staying here again when I return to the area later this year.

RESTAURANT FOOD WAS INEDIBLE,, AC BROKEN. SERVICE WAS DEPLORABLE. FAMILY OF 5 WERE AWFULLY DISAPPOINTED AND WOULD NEVER GO BACK OR RECOMMEND. IF YOU LIKE THE JUNGLE THIS IS THE PLACE FOR YOU. ATE AT FOUR DIFFERENT PLACES AND ALL WERE UNACCEPTABLE. FACILITIES WERE CLEAN, BEAUTIFUL GROUNDS, BREAKFAST WAS UNAVAILABLE ON THE GROUNDS. SERVICE WAS VERY UNFRIENDLY HAD TO REPEATABLY ASK FOR A SERVICE PERSON.

Great service,good and personal attention, special Mr Daniel Bernal at the reception. Room always clean , good food. For low season the buffet was ok, could have more choises. Thankyou for helping us to have a greatful stay everytime. We hope visiting you soon

What’ can I say about this place it’s an amazing golf course I heard tiger woods plays here when he comes this is most exclusive places in Panama .. super high end .. you will love ❤️ it you won’t be disappointed with all the restaurants inside and all the activities as well tons of pools just tons of things to do