Utente ospite
27 febbraio 2023
I stayed in Aquarela do Leme Hostel for about 9 days with my mom. At first we were relieved to see a colourful hostel with friendly staff, but later on we were disappointed. Hostel is not that clean. The worst thing is that you have to wash your own dishes after you eat breakfast that you paid for. There's no dishwasher and there was dried up leftovers on forks, some plates etc. The tables where you eat aren't cleaned either. And the breakfast was the ongoing disappointment. At the start of our stay we had cheese, tomato and cucumber, eggs, oatmeal and bread. After 4 days of stay, they stopped serving cheese, tomato and cucumbers, all we had were runny eggs. The bigger disappointment was that the staff said they didn't have mango, cheese, tomato and cucumber because they haven't gone to the market (which is like, maybe 10 meters away). The reason they don't serve mango is because there's too much work at cutting them up. And we had no cheese, but the staff had it on their plates, leaving you with the option of disgusting runny eggs, bread or oatmeal. Forget the pretty photoshoped pictures you see. The cushions on the common areas haven't been cleaned, I think NEVER. The whole place looks like a hippie's crib, not a profesional hostel. And the staff is ful of volunteers that aren't paid, but get a place to stay if they cook and do other work. For a 9 day stay we only got our towels cleaned once. It wasn't all bad. The view from the rooftop terrace is outstanding, the staff is truly nice and friendly. But it bothers me when it gets rated wonderfully just for friendly staff. The hostel isn't as clean as it could be, it should be renovated as well, they need a dishwasher and a bigger breakfast buffet. Another note from my mom - she as a botanical enthusiast was furious that the plants weren't watered, so she watered them herself.
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