Hotel a Richmond, Stati Uniti d'America

My name is Gregory Clifton, we spoke briefly yesterday. I was checked in by both you and Hailyn at approximately 1400 on 04/03/2023. Upon my arrival I booked a wheel chair accessible room. Which shows on my reservation. I also confirmed with you personally Mrs. Petrow that I would be given a wheel chair accessible room. You stated that I would only be able to get it if I requested it in my reservation. Which is proven I did. Not only did I not receive the correct room. You charged me a 40$ fee for early check in which I paid in cash. Even more so I woke up this morning with roaches. Below will be attached a video. Also in the subject line you will see a ticket number. This was filled with customer relations by Janiah from headquarters. She also has escalated this issue to hire management. She tried reaching out to the property via phone call this morning. I was standing in the lobby while no one answered her phone call. There was two employees sitting in the lobby on their cell phones. All videos have been emailed over to Janiah with customer relations. She single handedly had an opportunity to see how unprofessional this hotel is ran. While being in the phone with CR she attempted to call the property twice while I stood in the middle of the lobby and listen to the phone just ring over and over again. This has been the worst experience EVER. Even more so the fact that your the leader at this property and have failed terribly to properly run this establishment effectively.

Ho viaggiato nella zona della baia per un servizio di memoria, ho avuto il mio padre disabile di 90 anni in trappola, e dopo la lunga guida, mio padre aveva grandi difficoltà a uscire dall'auto e a camminare. Il personale amichevole e utile era proprio li' per aiutarmi e ci ha anche prestato una sedia a rotelle per il fine settimana. Abbiamo una suite al 5° piano. Anche se non era accessibile ADA, aveva una doccia a piedi e porte ampia. C'era un bel balcone con una grande vista sulla baia. La camera da letto e la sala da soggiorno avevano controlli aerei separati (che era meraviglioso quando ho fatto caldo e papà ha fatto freddo). C'è una tavola di conferenza completa, 6-person nell'appartamento! I miei cugini hanno portato la cena e abbiamo avuto una cena di famiglia proprio in camera nostra! Abbiamo ospitato anche la famiglia e gli amici nella zona del bistro molto confortevole per bere e conversare. Il personale era molto amichevole e utile e il cibo era grande!

Le strutture sono vecchie.Il prezzo non è ancora ragionevole.Il servizio è buono.

Le strutture non sono complete ed è abbastanza sicuro fuori

With a stay at Hotel Mac in Richmond (Point Richmond), you'll be within a 15-minute drive of San Francisco Bay and University of California, Berkeley. This hotel is 17.4 mi (28.1 km) from Moscone Convention Center and 17.6 mi (28.3 km) from Oracle Park.This smoke-free hotel was built in 1911.Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.Featured amenities include complimentary wired internet access, express check-out, and a safe deposit box at the front desk. Free self parking is available onsite.Make yourself at home in one of the 15 air-conditioned guestrooms. Complimentary wired and wireless internet access is available. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.

Wonderful experience at King George's. Location was good, super short walk to 7-11. Front staff was super friendly and gave us advice as it's our first time at SF. Coffee, water dispenser and bar in the lobby, ice machine at 2nd level. There is no fridge in the room.

Without a doubt the worst hotel experience I've ever had. The bathroom door was hanging off its hinge and could only close 90% and the shower had non-functioning blinds on the window so there was no private way to shower. The room should never have been rented to us or anyone. We booked a room for a week at The Fitzgerald for GDC 2023. First thing the room was ready an hour later than check-in time. Not a big deal, but not a great start. We are then informed that because it's a busy time we are being put in a room in the lobby, not the end of the world but it without a doubt was the worst location I've ever been in. You can hear 100% of the noise all day in the lobby meaning no comfort or privacy for you in your room. Now once we got into the room we found a few issues, some stuff had been missed for a long time while cleaning, there was a bag over the smoke alarm. The room is located on the first floor with a window looking out into the street. One of the panes was cracked leading to essentially all street noise leaking into the room 24/7. But without a doubt the biggest issue was that the bathroom door's hinges was mostly torn out of the wall meaning the bathroom door could only shut part way leaving a large gap. I can't imagine why they thought it was okay to rent a room with a non-functioning bathroom door, but it is completely unacceptable. In the bathroom you will find that the toilet is put right up against another door which also leads to the lobby, again making the use of the facilities extremely uncomfortable. There is also a window next to the shower, but the blinds are broken and can't be opened or closed and instead are just stuck halfway. When we informed the front desk, we were told that ”No one can be out there” discounting our discomfort and acting as though it wasn't an issue and seemingly thinking windows don't open, and can't generally be seen through. We asked the front desk about swapping rooms, but as it's GDC they are booked up. So instead we informed them that we will be checking out and moving to another hotel. They said ”We know the room isn't great” still standing by their view that the room is up to The Fitzgerald standards, which I have no choice but to believe it is. They then also told us that because we booked through a 3rd party instead of directly through them their hands were tied in terms of issuing any sort of refund. Looking at their website their ”Check Availability” button links directly to booking(dot)com and the ”Reservations” button links directly to hotels(dot)com so I'm assuming they are trying to funnel unsuspecting people to 3rd party sites so they can then hide behind them when someone inevitably has an issue. So on top of the issues with the room it seems like they have some scummy business practices as well. I can only recommend not to rent a room from this hotel. Sure some of their rooms might be passable, but there is a non-zero chance that they stick you in the worst room you've ever had

With a stay at Residence Inn by Marriott Oakland Downtown, you'll be centrally located in Oakland, steps from Ronald Dellums Federal Building and within a 5-minute walk of Embarcadero Bay Bicycle Trail. This hotel is 0.2 mi (0.4 km) from Oakland City Center and 0.4 mi (0.6 km) from Fox Theater.Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and bicycle tour information.You can enjoy a meal at the restaurant serving the guests of Residence Inn by Marriott Oakland Downtown, or stop in at the grocery/convenience store. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 9:30 AM.Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events.Make yourself at home in one of the 153 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Your pillowtop bed comes with premium bedding. Wired and wireless internet access is complimentary, while 50-inch flat-screen televisions with satellite programming provide entertainment. Conveniences include desks and separate sitting areas, as well as phones with free local calls.

Beautiful old hotel right in downtown Financial District area. Lots of downtown shopping, stores, high end fashion and general stores. Hotel breakfast available for purchase was delicious but pricey. Lunch options would be great. Front desk and concierge were both friendly. Microwave and colder fridge/ better air circulation in room would have been nice.

La posizione è super conveniente, è all'interno della città cinese. Non ci sono paepe pazzi che sgualdrino la zona. Molto cibo nelle vicinanze, negozio di caffè proprio accanto all'hotel! Molto vicino ai punti turistici che è anche un plus! Per la stanza, è pulito. Il letto è molto comodo, non si sente prurito. La stanza non ha aria condizionata, ma si raffredda davvero durante la notte a causa del tempo. Il bagno è anche pulito. Le cose sono anche sicure, ho lasciato tutto all'interno della stanza, ancora intatto quando siamo tornati. Solo la cosa che non mi piace è le tende, non così pulite e con tinture, e l'odore debole, ma questo può essere migliorato. Le strutture sono buone, c'è un distributore d'acqua nella zona di lobby, quindi non è necessario acquistare acqua.microove è disponibile anche. In generale, l'hotel è molto consigliato!