Middleton Lodge

Attended a wedding at this so called “5 star retreat”. The estate and rooms are beautiful and well cared for, however, the staff and customer service is anything but. The staff are rude 18-20 somethings that are serving dinner, food and drinks with far too long fake nails. Hygienic? I think not. When asked if we could have some toast/biscuits/fruit before heading to bed, and bear in mind we’ve paid £300 for a room for a night, the staff said no. Any other 5+ hotel would have helped with any request, but Middleton Lodge didn’t. I would recommend them to pay people with experience to run the show. Rather than spoilt school kids

We have just had the pleasure of attending a wedding here and i have to say its an amazing venue breath takingly stunning, the team are lovely and friendly, the rooms are amazing gorgeous and clean and spacious. The continental breakfast was delicious. I have to say the whole 2 days we stayed here was an amazing experience.

We visited the Forest Spa and can safely say it was the best day of our year so far. The service is exemplary, the staff are welcoming, warm, efficient and accommodating. The building and decor are beautiful. I’ve never experienced a better, more relaxing treatment anywhere. Every detail has been carefully considered. And the food? Delicious. I can’t wait to return. What an amazing place.

We have been four times this year and it just gets better, this time we stayed in Dairy 2 which is such a beautiful room, as are the others we have used. My wife used the Forest Spa for the first time, she said it was the best spa experience ever!! Her 90 minute treatment was amazing , thank you to the spa team . We also had lunch at the spa which is produced by the chefs in Forge and you can tell the flavours and freshness , ingredients used were just sublime, to have the spa next to the Michelin green star restaurant is a great idea, the building is something special. The meal we had in the coach was again very good as was breakfast and the service , I went back to Forge to have a drink and the service and friendly staff shone, I was lucky enough to try the strawberry dessert from the tasting menu and it was just next level for taste, freshness and texture. We have eaten in forge twice before and it is something very special. So all in all we can’t recommend MLE enough it is a very special place, it’s just like a small village with some of the best restaurants, rooms and spa you will find in the UK. It is just so relaxing , everything is of the highest quality. Thank you all so much for your top class hospitality you made a very special occasion extra special Andrew and Julie Jones x

Me and my fiancée come here quite a lot love the food the atmosphere staff are always super chatty and friendy and this time was no exception steak was perfectly cooked wine was delicious so was the beer we look forward to our next night dinning with you

A group of us treated our friend yesterday for a special birthday lunch. We were so well looked after by all staff, all were helpful and lovely. We weren't rushed at all, it was very relaxing. Drinks menu is extensive, and all dishes chosen were well presented and delicious, including shared puddings.

We only had lunch but they could not cater for my garlic intolerance. I had fillet steak which was well done and dry, having asked for a medium steak. This was served with a few lettuce leaves, no other salad ingredients and chips. For £49 this meal was grossly overpriced and quite honestly not very enjoyable. I won’t be returning.

Great hotel, room and facilities. We stayed in the dairy and it was truly lovely. We made use of the hot tub and the room was very spacious. Sadly, we were disappointed by the reception staff being rather unhelpful. I would stay again but would have to remind myself that the £350 per night price tag does not equal 5 star service (or even 4 star).

Booked this as a family stay, unfortunately it was more than a disappointment. From the moment we got there we noticed there are hardly any signs indicating where anything is, most of the accommodation is located far away from the reception and all paths are made entirely from gravel, so any one who has a disability will struggle walking around the place, even pushing a pushchair was unbearable. Children are not allowed to use the facilities such as the pool. We have stayed at Grantley Hall and children are allocated swimming slots at their pool. We were met with sheer disgust and an abrupt “Over 18’s only” when querying this. Please do not bother booking a bed and breakfast rate, you are allocated 4 things off the hot menu. One of them being a sriracha bacon sandwich, I am sorry but no one wants to eat that at 7am. It is something you order off a bar menu at lunch time. Any further hot drinks you are also charged through the nose for. And for a full English you will be charged a further £15. The majority of the furniture is from ikea, but is all beat up with chips and paint missing, the sofas had springs poking through. No indication of mini bar prices, whether is was free of paid for. Perhaps this is another money making tactic like breakfast? All in all a very odd experience for the price we paid, unfortunately we would not recommend it. Rudding Park down the road is far superior.